Joyce Ferreira Email & Phone Number

State Of Santa Catarina, Brazil

Los Angeles, Califórnia, Estados Unidos

Customer Support Specialist LAO

Florianópolis, Santa Catarina, Brasil

- Greet and guide internal and external clients, as well as suppliers.- Manage phone calls, ensuring efficient and courteous service.- Maintain the schedule of the management team and coordinate meetings and appointments.- Organize documents and correspondence, ensuring an efficient flow of information.- Oversee access keys and confidential information.

Itaguaí, Rio De Janeiro, Brasil

- Coordinate the agenda of the Industrial Director and their assistant, efficiently arranging meetings, trips, flights, hotels, and vehicles, while attending to their personal and professional needs, as well as maintaining a smooth and confidential communication with other departments, streamlining the flow of relevant information.- Actively participate in the organization of complex confidential projects, such as PROSUB, which involved the construction of submarines for the Brazilian Navy, ensuring the confidentiality and security of technical information.- Made significant contributions to the preparation, verification, and creation of essential technical documents for the progress of projects, ensuring the accuracy, confidentiality, and quality of recorded information.

Rio De Janeiro, Brasil

- Control and treatment of the electronic point and employees of 22 units of CAVIRJ;- Making functional identification (badges);- Sending and receiving parcels;- Daily and weekly activity control meetings;- Administrative assistance to stores and regional managers.

Rio De Janeiro, Brasil

- Assistance to domestic and foreign customers on board ships to perform installation and maintenance services;- Monitoring services;- Elaboration of proposals, notes and reports (in Portuguese and English);- Quotation of parts and services;- Monitoring of employee routes through GPS;- Distribution and checking of PPE;- Administrative services (documents for admission and dismissal, occupational health certificates, ship quality control documents).

Rio De Janeiro, Brasil

- Site content management in real time;- Financial assistance (issuance of invoices and slips, billing, entry and exit control, internal balance sheet, tax assessment, expense prospecting);- Human Resources assistance (documentation for hiring and dismissal, management and benefits);- External services (banks, accountant, etc.);- Basic use of Photoshop and CorelDraw;- Remote assistance;- SCRUM;- Database management.

Nova Iguaçu, Rio De Janeiro, Brasil

- Active and receptive telemarketing;- Contracts, Invoices, Bids;- Internal and external demonstration of products and equipment;- Customer service;- Development of layouts and arts;- Training in access control and identification systems.

Duque De Caxias, Rio De Janeiro, Brasil

- Customer service;- Registration and registration of students;- Direct mail.

Javascript, Programação De Computadores

Activities and Societies: Javascript, ReactJs, Redux, NodeJs, Express, Object Orientation, WebProjects.ReactJs, Redux, Webpack.

English, English Language And English Language Literatures, 97

Activities and Societies: - Presentations and seminars in English - Experience with foreigners - Dynamic classes with songs.

Bachelor Of Information Systems, Information Technology, Studies Suspended In The Third Period