Joyce Chow Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

- Develop, execute and consistently iterate on volunteerism strategy for Puget Sound (Amazon global corporate headquarters) and virtual engagements within US, based on ROI analysis of AITC goals, team capacity, financial cost and impact on community - Leverage and lead HandsOn Bay Area cross-functional team to effectively engage Amazon employees in year-round volunteerism, engaging over 1800 volunteers in the absence of dedicated communication campaigns- Manage and expand portfolio of over 30 AITC Puget Sound nonprofit partners and national/virtual nonprofit partners- Consult and troubleshoot on strategy, process and resources that empower internal Amazon teams to pursue social impact goals through volunteering, identifying gaps in customer experience and providing solutions within team capacity and limited resources- Partner with internal Amazon teams with senior leadership support to source and build volunteer opportunities that meet the needs of the teams, their leadership, nonprofit partners and AITC goals - creating ‘win-win’ solutions

San Francisco, Ca, Us

- Provide full-time expert Corporate Social Responsibility services to large corporate clients such as SAP, Oportun & Amazon- Break and relocation between May 2021-May 2022

San Francisco, Ca, Us

San Carlos, California, Us

Planned and managed employee engagement campaign, Week of Service, held in 6 locations globally, engaging over 1500 employee volunteers

Living life! - including but not limited to: moving to Seattle, meeting new friends, finding and building queer community, exploring the Olympic Peninsula and the Cascades, training to be a better rock-climber, working part-time at a local elementary school, training a new puppy, taking online professional development classes, taking dog-training classes, caring for family members in Seattle and Los Angeles, working part-time for a language school, tutoring a 7th grader on WWII, buying a house and subsequently learning about ventilation and how expensive blinds can be.

Walldorf, Bw, De

- Managed 10+ strategic partnerships with US-based and Canada-based non-profit organizations to increase access to STEM education and workforce development in under-resourced communities, developing engaging, rewarding experiences for both SAP employees and non-profit clients.- Drove traditional and skills-based volunteer employee engagement by collaborating with employee resource groups, early talent, talent acquisition, communications teams, volunteer ambassadors, etc., empowering employees to lead their networks in community service - Empowered over 800 active Volunteer Ambassadors to make a difference in their local communities by providing expert guidance and policies on volunteering, corporate giving, matching gifts, signature CSR programs, and impact tracking- Led workforce readiness program (Advancing Career Education, or ACE) at SAP Early College High Schools (ECHS) in 4 cities across North America to bridge the digital divide and create opportunity for youth who are underrepresented in the tech industry- Developed skills-based (in-person & virtual), asset-based volunteering curriculum that connects high school students with industry experts to practice essential professional skills, providing SAP employees a structured program through which they can mentor youth- Created survey process that allowed for quantitative and qualitative feedback to measure impact of ACE program on students, teachers and volunteers - Co-built social justice campaigns and coordinated with Diversity and Inclusion team and ERGs to amplify said campaigns- Co-led with Pan-Asians@SAP ERG leadership team to represent and highlight Asian employee voices, in response to anti-Asian sentiment fueled by COVID-19- Developed pilot virtual volunteer projects in collaboration with local nonprofits for corporate volunteers at start of COVID-19 pandemic to set the gold standard of virtual volunteering

Walldorf, Bw, De

- Developed and managed purpose-driven engagements at large corporate events (i.e. conferences, forums, etc.), ranging from 500 to 30,000 attendees- Managed volunteer events end-to-end including volunteer project option sourcing, skills-based project creation as necessary, promotion, briefing documents, post-event summaries and metrics, social media posts and blogs- Served on corporate giving/grants committee to assess effectiveness and ROI of proposals- Managed agreements and contracts with external agencies during SAP Month of Service to ensure SAP employees have transformative volunteering experiences that meet the needs and goals of community partners - Tracked and contributed data to CSR quarterly metrics using Benevity platform- Synthesized data and created easy-to-read infographics of yearly CSR metrics for North America and key markets- Represented CSR North America and presented CSR programs and initiatives at internal and external events

- Managed Bay-Friendly Qualified Professional training program including promotion and recruitment, coordination of content and speakers, development of materials, and tracking of metrics. - Earned CA Urban Forestry Council 2017 “Excellence in Education” Award for training program- Managed relationships and communication with private and public partners, sponsors and over 2000 members

- Launched first-ever Membership Renewal promotional campaign to rejuvenate membership base resulting in a 25% increase in revenue- Managed membership program by evaluating membership incentives, tracking renewals, developing donor recognition process- Prepared reports and deliverables for internal evaluation of program impact and outcomes and for external grant contracts- Provided operational support for workshops, trainings and conferences- Created promotional and educational materials for signature Bay-Friendly Qualified Professional program

Oakland, Ca, Us

- Educated 10,000 students in grades 4-12 using principles and methods of environmental education- Led facility tours at two Transfer Station Education Centers to students, parents and teachers to provide insight on waste management systems and processes- Demonstrated strong public-speaking skills and ability to communicate effectively to a diverse audience- Surveyed participants in longitudinal study to evaluate the education program’s impact on residents’ waste habit- Designed and produced graphic educational materials for community members

Concord, Ca, Us

- Spearheaded a social media-based marketing strategy for Mobile Farmers’ Market project using Facebook, Twitter and Instagram- Developed marketing and educational materials on Adobe Illustrator and Indesign- Conducted outreach to build community partnerships- Improved curriculum for nutrition classes and taught selected topics

- Delivered customized nutrition programs to communities in need in an effort to combat childhood obesity- Educated middle school students on topics related to diet, nutrition and physical activity- Monitored academic progress of students by grading and logging homework, quizzes and tests

- Conducted field work (“ground-truthing”) in Richmond- Verified and updated accurate location of environmental hazards and sensitive receptors in APEN database- Contributed data to statewide project of mapping out environmental hazards in urban areas- Presented findings to an Environmental Justice course to build political consciousness

Bachelor Of Science (B.S.), Environmental Science, Policy And Management, Concentration In Global Environmental Politics

Global Governance On Climate Change