Joyce He Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Identified market trends and analyzed customer experience of new products using Power BI, achieved revenue growth of $80k
• Standardized promotion event processes, effectively controlled and reduced project risks by 40% using a risk register
• Assigned marketing tasks to other team members using Jira Kanban, tracked and ensured completion under tight deadlines
• Presented monthly reports in agile marketing retrospectives to senior managers, identified improvements for future campaigns

- Coordinated with a team of three to design a paper helicopter with advanced flight time and high landing accuracy, increasing the flight time by 5%- Prepared SIPOC diagram and performed Failure Modes and Effects Analysis (FMEA) to develop and improve the helicopter design processes- Identified process improvement opportunities and developed strategies.

Toronto, Ontario, Canada

- Led and motivated a team of four to develop a project management plan for a solar panel installation project, which reduced the project cost by $5,000 and achieved the annual power saving goal of $2,000.- Collaborated closely with team members to develop an execution flow chart, ensured the project kept on track and delivered products with high quality.

- Worked in a team environment to formulate edible foams that resulted in a fat content reduction by 25%- Performed rheological testing to examine the material’s deformation and flowing behaviour- Performed failure analysis for sample quality assurance and process improvement, sample foaming time reduced by 20% through changing cooling techniques and.

• Communicated effectively with clients and vendors on the project timeline, budget and progress updates
• Supported project managers to forecast project revenue and prepared project proposals, generated quarterly revenue of $ 60k
• Improved project Standard Operating Procedures (SOPs) to minimize warehouse inventory excess and reduced 30% of processing time
• Reduced vendor-related risks, tracked product delivery progress and controlled project costs through managing Vendor Management Systems

Master Of Engineering - Meng, Chemical Engineering, 3.73/4.0

Emphasis in: - Sustainable Energy - ELITE (Entrepreneurship, Leadership, Innovation and Technology in Engineering)

Bachelor Of Science - Bsc, Chemistry

Dean's list 2016-2017 Ryerson Entrance Scholarship