Joyce J. is a Creative and Collaborative Problem Solver. She is proficient in Turkish and Arabic.
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OwnerOpa! Feb 2020 - May 2023Chatham, NjI established a distinctive brand and built a dedicated clientele base, resulting in sustained business growth and loyalty. I developed and launched the company website, implementing robust SEO strategies to enhance online visibility and increase customer engagement. Managing a pet-centric service company offering daycare and related services, I oversaw a team of four staff members to ensure high-quality service delivery. Additionally, I conducted thorough real estate scouting to identify optimal locations for business expansion, ensuring strategic growth opportunities.Key Accomplishments:• Designed and maintained a user-friendly company website with an integrated booking calendar and POS payment system, streamlining customer interactions and transactions.• Independently executed diverse marketing strategies, including participation in local farmers markets and created company signage and a QR code sign-up mailing list, boosting brand awareness and customer acquisition.• Leveraged Wix and Google Analytics to monitor website traffic and derive actionable market insights, optimizing marketing efforts and website performance.• Initiated this venture to gain in-depth market understanding and validate the business proposition, demonstrating entrepreneurial acumen and market responsiveness.
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Executive DirectorRutgers Ceo Forum Oct 2020 - Apr 2022Newark, NjI guided and directed strategic planning initiatives and organizational development, providing leadership to advance the nonprofit's mission. I collaborated with the Dean of the Business School to secure funding and establish effective organizational protocols.Key Accomplishments:• Strengthened advocacy efforts by engaging with stakeholders and securing essential resources and partnerships to further the mission.• Instrumental in securing key speakers for the forum, conducting interviews, and hosting a live keynote speaker session to enhance the organization's visibility and impact. -
Assistant To Chief Investment OfficerBessemer Trust Apr 2015 - Dec 2019New York, New York, United StatesI maintained robust client relationships through effective management of a complex client list, ensuring regular communication and touchpoints. I streamlined communication between the CIO, leadership team members, and external stakeholders by serving as a liaison. I enhanced the onboarding process for key strategic hires by managing recruitment and providing necessary support. I executed multiple, quick turnaround projects with minimal assistance by working with various cross-organizational key players. I identified organizational improvements and made actionable recommendations. I achieved cost savings by reducing department travel expenses and organized all investment department events, offsites, weekly webcasts, and monthly team calls efficiently.Key Accomplishments:• Supported management of more than $140B in client assets for over 2,500 families by providing project and administrative support to the CIO, encompassing diversity initiatives, internal communications, and thought leadership.• Ensured optimal pricing and efficient event execution by facilitating key investment department events, including town hall calls, annual offsites, and holiday parties, and negotiating contracts.• Enhanced CEO decision-making by acting as a strategic advisor and confidant, providing insights and recommendations based on observations and leadership interactions.• Improved team productivity and efficiency by training junior staff on Salesforce and database management, and implementing project management techniques.• Improved employee satisfaction and communication. Initiated fun interactions and peer engagement. Improved weekly investment webcasts attended by 1,300 participants and successfully planned and executed offsites.• Managed tracking of recruitment process and onboarding of key strategic hires.• Built and maintained relationships with key partners, stakeholders, and external entities to advance the organization's interests. -
Assistant To Co-Cio Of Lefrak Organization / President Of Lefrak EnergyLefrak Dec 2010 - Apr 2015New YorkI provided comprehensive support to the Co-Chief Investment Officer of LeFrak Organization and the President of LeFrak Energy, ensuring efficient operation and decision-making. I coordinated all travel logistics, reconciled, and processed travel expenses, enhancing travel efficiency and cost management. I monitored market news and delivered briefings throughout the day, keeping the executive informed and up-to-date. Key Accomplishments:• Interfaced daily with Principals, Board Members, and outside partners, facilitating seamless communication and collaboration.• Conducted research on prospective projects, providing valuable insights and data to support strategic decisions.• Recommended process and procedure improvements, streamlining operations and increasing overall efficiency. -
Board Member, TreasurerHarlem United Community Aids Center, Inc. 2010 - 2014New York, New YorkI developed and implemented a strategic growth plan, evaluated strategic partnerships and acquisitions, and approved an operating budget of $40M as Treasurer after one year of service as a Board Member. I built out IT systems to ensure timely data collection, analysis, and report generation for strategic planning purposes. I conferred with board members to discuss issues and resolve problems, including the creation and implementation of organizational bylaws. I partnered and planned with fellow board and executive members for events and fundraising. I served as an elected Board Member and Treasurer of FROST'D and URAM, subsidiaries of Harlem United, for four years. Key Accomplishments:• Reviewed and approved financial statements and regulatory filings, ensuring compliance with Generally Accepted Accounting Principles (GAAP).• Increased organizational visibility and funding by organizing successful events such as the Half-Marathon and NYC Marathon.• Secured $9.7M in financing for the construction and expansion of a state-of-the-art healthcare facility, collaborating with the Board and senior executives to provide medical, dental, and mental health services to over 7,000 homeless patients in Central and East Harlem.• Enhanced HR infrastructure by assessing key areas for improvement, developing KPIs, and improving the hiring, selection, onboarding, and orientation processes.• Met with the independent auditor before and after fieldwork, reviewed internal financial statements monthly, and recommended annual budget approval to the Board of Directors.• Participated in a three-way merger of equals, contributing to strategic planning and execution. -
Assistant To Managing DirectorFortress Investment Group May 2007 - Jan 2009New York, New York, United StatesAssistant to Managing Director of private equity fund and macro trading at Fortress a global investment manager with approximately $40.9 billion of assets under management with over 1,750 institutional clients and private investors.Key Accomplishments:• Designed and launched a data platform for the private equity business unit and executive management successfully improving live reporting on deal flow and providing insights into key performance indicators.• Engaged with all levels of business stakeholders across multiple lines of businesses to ensure alignment with the company's strategies and policies.• Assisted in preparation of presentations, data tables and other documents for investor/client meetings.
Joyce J. Education Details
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Entrepreneurship/Entrepreneurial Studies -
Political Science
Frequently Asked Questions about Joyce J.
What is Joyce J.'s role at the current company?
Joyce J.'s current role is Creative and Collaborative Problem Solver.
What schools did Joyce J. attend?
Joyce J. attended Rutgers Business School, Rutgers, The State University Of New Jersey-Newark.
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