Joyce Lafleur (Leung) is a Technical Director - Dynamics 365 Finance and Operations at Microsoft. She possess expertise in axapta, enterprise software, navision, microsoft dynamics, saas and 45 more skills. Colleagues describe her as "In her time as our manager of Technical Specialists for Business Applications, Joyce was exceptional at promoting a culture of openness, diversity, collaboration and support. She was always looking out for each member of the team and making sure she lines up support when needed. It's hard to point out one quality of Joyce's because there are so many but her empathy is outstanding, whether towards the team or our clients. Not to mention her knowledge of Microsoft, her internal and external connections and her customer obsession. She also excels at strategic visions, unique perspectives and deep understanding of the customer problems which makes her a trusted ally to all parties involved. She had created an environment where we felt valued and heard. It's been such an inspiration having Joyce as my manager." and "Joyce’s leadership, work ethic, knowledge, and empathy during my time as technical specialist has been outstanding. Her ability to motivate, inspire and guide the team ensured our success and provided an ideal work environment. She is always willing to listen to feedback and make adjustments while helping us focus on high priority tasks. As someone who has previously occupied my role with great success where she was a trusted advisor to managers, colleagues, as well as customers and she has a done a great job at leading by example."