Joyce Lee Email & Phone Number

Singapore

- Building and maintaining customer relationship and customer satisfaction- System implementation for various clientele - System training for newly onboarded internal staffs and external clients- Expanding client base- Ensure completion of project within timeline- Organising trade-show- Customer’s first point-of-contact for system troubleshooting- Gathering customer’s feedback on current system for future system implementation

Singapore

- Building and maintaining customer relationship and customer satisfaction- System implementation for various clientele - System training for newly onboarded internal staffs and external clients- Expanding client base- Ensure completion of project within timeline- Organising trade-show- Customer’s first point-of-contact for system troubleshooting- Gathering customer’s feedback on current system for future system implementation

Singapore

- Manage Purchase Request of perishable and non-perishable items to support operations- Sourcing contractors for Facilities Management Works- Sourcing for quotation, price comparison- Price negotiation- Ensure timely delivery of items- Resolving discrepancy between items requested and items delivered- Resolving discrepancy between Purchase Order price and unit price- Quarterly price request and comparisons on daily purchased items- Purchase Order and Blank Order issuance (via SAP)- Assist manager with drafting of POP & SOP- Managing delivery and invoice discrepancy- Assist to schedule Manager’s meeting- Minutes taking- Filing of documentations

Singapore

Sourcing and procuring of hardware tools, PPE, Office furniture,

Singapore

- Sourcing for quotation, price comparison- Price Negotiation- Raising PR (via Oracle)- Scheduling of Materials Delivery Date for Production- Scheduling for Goods Delivery Date for Warehouse- Forecasting quantity of materials required- Covering Warehouse Personnel’s Duties

HR (Workers)Procurement (Sourcing suppliers, negotiation, shortlisting)Translation document (English to Mandarin, vice versa)Transport arrangement

Document control

Huangpu District, Shanghai, China

Market ResearchDocuments translation (Mandarin to English, vice versa)Procurement

Book keeping for Singapore, Hong Kong, Japan and AustraliaFlight and accommodation arrangementMinor programming for Excel spreadsheet

Data ReportingData ArchivingCoordinating Meetings (Internal and External)Editing Documentations

Singapore

Data EntryData ArchivingFiling and other administrative dutiesStand-in secretary

Singapore

Administrator of Engineering DepartmentCoordinates with other department (Mainly House Keeping Department) such as taking work orders from House Keeping and keep the department updated with the work progressOther administrative work: - Scheduling shifts for engineers every month - Applying leaves for engineers - Purchasing goods (bulbs, test pens and other equipment) for departmentKeeping track of number of work orders every month

International Business

Information Technology

Education record

Activities and Societies: St. John's Ambulance - Treasurer