• Monitor guest satisfaction levels by engaging with guests to enhance their experience, addressing concerns promptly• Proficiently handle order-taking process, actively listening to guest preferences and providing menu recommendations• Demonstrated proficiency in operating point-of-sale (POS) systems and handling various forms of payment, including cash, credit/debit cards• Reconciled daily cash and credit card sales, maintaining precise records of financial transactions to facilitate accurate reporting processes• Facilitate seamless communication between hosts and kitchen staff for timely service