Joyce Norman

Joyce Norman Email and Phone Number

Product Owner, Senior @ Prime Therapeutics
eagan, minnesota, united states
Joyce Norman's Location
Minneapolis, Minnesota, United States, United States
Joyce Norman's Contact Details

Joyce Norman personal email

n/a
About Joyce Norman

Diverse background in requirements management, testing, training, customer service and production support. An energetic team player with excellent analytical and interpersonal skills. Possesses strong oral and written communication skills as well as the ability to facilitate and deliver presentations in large group situations. A strategic thinker who sees the big picture and demonstrates a “can-do” positive attitude in the face of adversity.

Joyce Norman's Current Company Details
Prime Therapeutics

Prime Therapeutics

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Product Owner, Senior
eagan, minnesota, united states
Website:
primetherapeutics.com
Employees:
3535
Joyce Norman Work Experience Details
  • Prime Therapeutics
    Retired
    Prime Therapeutics Sep 2022 - Present
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  • Prime Therapeutics
    Product Owner, Senior
    Prime Therapeutics Sep 2020 - Sep 2022
  • Prime Therapeutics
    Business Analyst Sr/Business Analyst
    Prime Therapeutics Jun 2015 - Sep 2022
    Edina, Mn
    Works with diverse business areas and all areas of the IT organization in order to ensure gathered and published requirements are a complete and accurate reflection of the needs that a project must meet. • Project artifacts are developed, and project requirements are managed for both Waterfall and Agile project delivery models.
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  • Aetna
    Qa Business Consultant/Subject Matter Expert
    Aetna 2010 - 2015
    Greater Minneapolis-St. Paul Area
    Interacted with all areas of the IT organization to effectively develop the testing framework to align with business strategy and goals. Analyzed business requirements and developed testing strategies/plans to ensure the quality of one or more applications/technologies within the Pharmacy and Medical Management areas.
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  • Aetna
    Application Support/Service Request Analyst
    Aetna 2002 - 2010
    Greater Minneapolis-St. Paul Area
    Gathered and analyzed business needs and produced requirements deliverables for Pharmacy Systems Service Requests necessary for business system changes. Performed system support on an ad hoc basis, as well as 24/7 pager support, when system problems arose.
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  • Aetna
    Network Representative
    Aetna 1999 - 2002
    Greater Minneapolis-St. Paul Area
    Primary contact for issues directly related to the Aetna Minneapolis healthcare provider network.
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  • Aetna
    Customer Service Team Lead
    Aetna 1995 - 1999
    Greater Minneapolis-St. Paul Area
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  • Aetna
    Customer Service Trainer
    Aetna 1991 - 1995
    Greater Minneapolis-St. Paul Area
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  • Aetna
    Customer Service Representative
    Aetna 1986 - 1991
    Greater Minneapolis-St. Paul Area
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  • Aetna
    Claims Specialist
    Aetna 1984 - 1986
    Greater Minneapolis-St. Paul Area
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  • Minneapolis Musical Theatre
    Stage Manager
    Minneapolis Musical Theatre 2002 - 2014
    Greater Minneapolis-St. Paul Area
    Responsible for managing all aspects of the rehearsal and production process, including managing pre/post-show performance set up/strike, as well as cueing lights and sound during performances.
  • Heaf, Inc.
    Collections Specialist
    Heaf, Inc. 1982 - 1984
    Greater Minneapolis-St. Paul Area
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Joyce Norman Skills

Customer Service Sdlc Business Analysis Process Improvement Public Speaking Training Microsoft Office Microsoft Word Testing Requirements Analysis

Joyce Norman Education Details

Frequently Asked Questions about Joyce Norman

What company does Joyce Norman work for?

Joyce Norman works for Prime Therapeutics

What is Joyce Norman's role at the current company?

Joyce Norman's current role is Product Owner, Senior.

What is Joyce Norman's email address?

Joyce Norman's email address is jno8286902@cs.com

What is Joyce Norman's direct phone number?

Joyce Norman's direct phone number is +161296*****

What schools did Joyce Norman attend?

Joyce Norman attended Drake University.

What are some of Joyce Norman's interests?

Joyce Norman has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Health, Cooking, Cruises, Electronics.

What skills is Joyce Norman known for?

Joyce Norman has skills like Customer Service, Sdlc, Business Analysis, Process Improvement, Public Speaking, Training, Microsoft Office, Microsoft Word, Testing, Requirements Analysis.

Who are Joyce Norman's colleagues?

Joyce Norman's colleagues are Molly Manske, Christina Stetson, Shaelay (Shay) Norman, Seng Thao, Shilpi Bagchi, Damarion Jones, Cpht, James Balder, Mba.

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