Joycelyn Chen Email & Phone Number

Joycelyn Chen is a Head of Marketing SSEA, UK and Europe at Air New Zealand at Air New Zealand. She possess expertise in marketing communications, media planning, digital marketing, social media marketing, integrated marketing and 10 more skills. Colleagues describe her as "Joy was an effective & supportive leader during my time in Singapore. Her insight into the complex & unique online travel retail environment in SSEA was invaluable, particularly localization strategies to maximize commercial outcomes & ROI on marketing budget.", "Joy is a reliable marketing manager, I worked under her team for 2 years and it has been a pleasant working experience. Joy has been able to tackle all projects with dedication and has always been supportive and encouraging to her team. Her leadership motivates us to create content for her and I always look forward to working on a project with her. I am consistently impressed by her marketing skills, one of the memorable projects that we worked on together was the ‘Triggered to Travel’ campaign which was one of the most successful campaigns that we had produced. It is my pleasure to work with Joy during my team in Scoot.", and "I worked with Joycelyn for a few years on Scoot. Her marketer and leadership chops have grown leaps and bounds in those few years. As her partner from the agency, what I really appreciated about Joycelyn was her calmness and the ability to drive a project forward by leveraging the strengths of various stakeholders. I travelled with her on a few business trips and witnessed this for myself. There was once when we had to handle a crisis and on the very night, we also had to attend an awards dinner. The team and I managed to control the situation - still, I was quite anxious even during the awards dinner. I was constantly checking for updates from the rest of the team who was in the office, thinking that I shouldn’t be there at all. Joycelyn along with her superior, the head of Commercial came over to me and patted on my shoulders and said, “Don’t worry, it is all good.” I was very moved. Mark of a good client and not someone that plays the blame game! Joycelyn also wouldn’t sweat the small stuff - she entrusted my team and I to run the campaigns and to manage the productions - there were no micro management or control over production details. That allowed the team to really flourish. In my last year, I also saw her stepping up into a bigger role where her steadfastness became critical in maintaining stability in her team as the company went through organisational change. That was something I learnt from Joycelyn. I look forward to greater work from Joycelyn and her team as the brand continues to grow. Keep up the #Scootitude!"

Listed skills include Marketing Communications, Media Planning, Digital Marketing, Social Media Marketing, and 11 others.