Joyce Lynn Elder Email & Phone Number

Conflict Options LLC helps leaders of impact-focused organizations scale for greater impact by leveraging their most expensive assets - people.As the Founder, I use a comprehensive approach to help transform existing conflict or reluctant agreement into healthy conflict that yields collaborative, multidisciplinary team members who create more innovative solutions that fit different perspectives and get people on the same page. With this approach, I have helped: find solutions that were better than either party had individually resolve unhealthy conflict, yielding less absenteeism and presenteeism create better decisions with fewer obstacles, errors, and delays reduce pressure on the leader by increasing buy-in and accountability within teams I currently hold a contract to provide Right Response Certification trainings for professionals in the education arena. This helps prevent, de-escalate, and debrief incidents where emotions escalate. I also hold a contract to provide workplace mediation for a government agency.Current services include:• Conflict Resolution & Prevention: Mediation & Facilitation• Executive Coaching & Scalability Consulting• Keynote Speaking & TrainingConflict Options LLC is a certified WOSB/EDWOSB, DBE/SBE, WBE, and SCS.

Academic Coaching For World Changers helps counselors and social workers who are planning to sit for a licensing exam develop study strategies, understand complex content, and gain critical thinking skills needed to pass. As an Associate Coach (and, eventually, Lead Coach), I offered 1:1 and small group coaching. I also conducted live, interactive training for a larger group. All this was online.I was acclaimed for finding ways to re-organize content and apply different learning styles and strategies to help clients overcome learning disabilities. This led to some very popular YouTube videos I created for that channel. I also briefly took on leadership responsibilities, such as training and evaluating coaches and making policy recommendations.

Emerald Empowerment LLC, currently Conflict Options LLC, offered leadership coaching, communication training, and facilitation among executives and management.As its Founder, I presented at regional professional association conferences on topics such as collaborative negotiation, building rapport, and building agreement. I also provided leadership coaching, presented training, conducted employee communication style interviews, and recommended changes to improve communication, training, and feedback.Outcomes included: Increased understanding and trust between exec's and mid-management Improved deliverable rate to comply with contracts Reduced mid-manager's workload by getting his team on the same page to get the work done

Morris Management, Inc provides non-profit leadership consulting and financial management for homeowner and condominium associations. I built collaborative agreements among board members, homeowners, developers, vendors, professionals, and city officials in order to complete projects and resolve challenges. I also provided financial oversight, developed budgets, and enforced rules and collection agreements.Additional responsibilities not associated with the position included mediation, ombuds services, coaching, sales, moderation/de-escalation, and survey design.Outcomes achieved include: After 1 session, a manager I coached won the award for most improved in client satisfaction One client from another portfolio rescinded a termination notice Receiving client acclaim and referrals after de-escalating high emotions during community mtgs Improving firm revenue by increasing retention of clients in several portfolios Saving lives by resolving a hostage incident Lauded by clients for building optimal solutions within strict constraints Diminished stress among staff by revising the client satisfaction survey for better clarity

Kirkland, Washington, Us

Lakeside-Milam Recovery Centers provides both inpatient and outpatient support for youths, adolescents, and adults recovering from substance use disorders.As an associate counselor at an inpatient recovery center for youths and adolescents, I supported a collaborative approach to their recovery among the community, staff, and family members. This included facilitating groups, conducting entrance interviews with the client and their family, communicating with parents, encouraging clients to stay in treatment, and responding to critical situations including fights and threats of self-injury or suicide.

Jd, Law

Advanced Communication, Coaching, And Performance Consulting

Bla, Social Sciences And Psychology

Graduate Coursework In Public Policy Formation And Implementation

Chemical Dependency Counseling Certification

Certificate, Supervision