Joyce C. Email & Phone Number

Singapore

Singapore

• Doing administrative and clerical tasks (such as scanning or printing) • Preparing and editing letters, reports, memos, and emails • Running errands to the post office or supply store • Arranging meetings, appointments, and executive travel • Maintaining folders on servers • Recording meeting minutes • Liaising with teams and units • Tracking petty cash • Covering reception

Singapore

Performed cold-calling and follow-ups with leads to secure new revenue.Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.Branded products through effective salesmanship and maintained long-term relationships with clients.Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.Identified prospect needs and developed appropriate responses along with information on suitable products and services.Monitored weekly sales to write reports for senior leadership and streamline operational processes.Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Design new products labels.

Singapore

ACRA filing and submission.MOM applications (Work Permit, Spass, Epass, Dependent Pass)IRAS filing as per needed.XBRL submissionUpdate customers details and invoicing via Quickbooks.ETC

Singapore

Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages.Maintain and/or modification of agency data collection system.Process Work permit application and yearly tax submission (E.g.: Ir8A, G5 Preparation).Submit monthly CPF contribution to CPF board.Quarterly submitting MOM Surveys as needed.Be involved in staff training and development, the preparation of job descriptions, staff assessments and promotions.Prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management.Maintain management information systems (manual or computerized).Provide database administrative duties as requested.Cooperate in the encoding for point of sales structure.Maintain accurate daily accounting of fees and other revenue.Assist with completion of necessary statistical reports as requested.Compile statistical information for Executive Director as requested.Distribute incoming mail and prepare outgoing mail including bulk mail.Type and word process documents as needed.Account filing (monthly sales, deposits and withdrawal).Update and maintain mailing lists.Produce payment invoices, vouchers, salaries, payroll and commission.Maintain appropriate interpersonal relationships with employees, peers, and consumers.Facilitate special event registration and execution.Assist with various program operations as requested as responsibilities permit.Managed quality assurance program including on site evaluations, internal audits and customer surveys.Established logistics policy including mode, carrier and supplier agreements that benefited overall business.Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.Monitored social media and online sources for industry trends.Managed, advised and trained new support staff under my management.

Philippines

Exceeded established sales goals and increased client retention by 100%.Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.Maintained accurate and current customer account data with manual forms processing and digital information updates.Conferred with customers about concerns with products or services to resolve problems and drive sales.Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.Assisted call-in customers with questions and orders.Educated customers on promotions to enhance sales.Engaged end users and answered questions via email, phone, website live chat and in forums.Delivered technical sales presentations to prospects and presented benefits and value of insurance products.Increased sales by educating prospects on benefits of products and services in comparison to competitors.Facilitated inter-departmental communication to effectively provide customer support.Promptly responded to inquiries and requests from prospective customers.Educated customers about billing, payment processing and support policies and procedures.Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.Entered customer interaction details to track requests, document problems and record solutions offered.

Philippines

Observed and reported patient condition, progress and medication side effects to accurately document updates.Helped patients achieve higher standards of living through effective ADL coaching and assistance.Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.Utilized portable diagnostic assessment equipment.Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.Administered different therapies and medications in line with physician orders and treatment plan.Educated patients and answered questions about health condition, prognosis and treatment.Educated family members and caregivers on patient care instructions.Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed, as well as walking and stretching.Demonstrated and instructed patients and family members on proper protocols for home maintenance and care after discharge.Analysed patient responses to medications, therapies and variances in plans of care.Recorded vital signs, monitored changes and communicated to physicians immediately.

Philippines

• Maintained and monitored medication along with Pain and vacuum pumps. • Assisted with day to day care, bathing, transport and appointments. • Maintained & Monitored peritoneal paracentesis catheter (Tenckhoff catheter) • Wound care, sterile dressing change and provided personal care • Monitored vital signs, assessed change in status, passed medications

Bachelor'S Degree, Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing

Education record

High School / Secondary Level