Joyce M. Email & Phone Number

Virtual (GA, USA)

• Review resumes, submit to Hiring Leader for review, screen candidates, move through Taleo and Modern Hire video interviews.
• Was the highest volume interview scheduler on our team of twelve and when I resigned, they hired two people to replace me.
• My quality of work was excellent based on internal customer surveys and I met Service Level Agreements consistently.

Virtual (GA, USA)

• Onboarded candidates-created offer letters and liaised with immigration.
• Scheduled urgent peak volume of 180 candidates within 3 months.
• Partnered with Sterling backgrounds for process improvement and candidate clearance.

Virtual (Georgia)

• Scheduled onsite, phone, and HireVue interviews for teams, all center classes, and hiring blitzes, with a record of 30 onsite interviews in one day and averaging 15 per week and within deadlines.
• Submitted feedback requests to interview team and surveys to candidates after interviews, striving to meet SLAs to close.
• Processed over 300 Predictive Index and Prove it assessments for screening candidates within six months.
• Assisted in adjudicating background checks with Hireright for compliance in employment, education, and criminal during high volume, averaging 20 candidates per week.
• Assisted Staffing team with process improvement and trained peers that came onboard

Virtual (GA, USA)

• Follow-up calls with candidate and others for background screens to adjudicate with employment, education, criminal, and drug screen verifications
• Make firm offer to candidate via phone, capture acceptance, onboard, and send offer letter in Taleo
• Update tracker daily and report to Recruiters to show candidates currently in adjudication, hired, or declined status

Lawrenceville, GA United States

• Scheduled an average of sixty interviews and onboarded 140 hires per week.
• Was Onboarding Engagement Coordinator Subject Matter Expert for three years
• End-to-end hiring included generating offer letters and working with a team to order new hire equipment and welcome kits.
• Liaised with immigration, controlled technology, and communications for process improvement.
• Created an Engagement Coordinator Manual and training documents for the onboarding team.

Georgia, United States

• Marketed and sold naturally-based body care products for a values-based international retailer as a MLM direct sales business owner
• Prospected, recruited, and trained team members while maintaining personal and team sales quotas
• Created party displays and additional marketing documents
• Processed payments
• Suggested a holiday bodycare fragrance that was selected for the Body Shop Americas holiday gifts

Lawrenceville, Georgia, United States

• Assisted employees confidentially in HR and payroll problems regarding company policies, procedures, benefits, and related services, including outplacement and severance packages.
• Processed documents and forms and performed budget reconciliation and invoice processing for consultants and HR Director and VP.
• Updated HR database for 250 people.
• Coordinated Sr. Management offsites, quarterly meetings, Quarter Center and retirement celebrations for employees

Georgia, United States

• Created and distributed office correspondence for Professional and Consumer electronics lines.
• Assisted processing payroll
• Updated freight spreadsheets
• Created an Excel inventory tracking program that was programmed for the company's use

Bss, Secretarial Science And Office Management

Diploma, Salutatorian

Activities and Societies: Basketball, Track, President-Pep Club, Miss GHS-1st Runner Up