Joyce W. Email & Phone Number

Nairobi County, Kenya

• Champion the efficiency and running of Supply Finance Programs across the group including but not limited to Supply Business Performance Management (BPM), Quarterly Business Review (QBR) and Tier 5 site leadership meetings.• Take lead in the Quarterly EABL Board and Investors reporting for all Supply related matters including Safety Data, Capacity Utilization, Productivity, Inflation and Capex to facilitate informed decision making.• Monitor the implementation of supply related KPI’s and metrics and champion reporting to the Group Supply Chain Director• Provide oversite on the COGs P&L across the business and provide guidance on the overall group strategy.• Foster collaborative relationships with the heads of Supply Finance and Site Managers across EABL on all COGs and Finance related matters to drive operational efficiency and financial performance.• Spearhead the business productivity agenda monthly to mitigate Inflationary pressures and drive growth.

Nairobi County, Kenya

• Implementation of rigorous financial controls and standard operating procedures, resulting in enhanced compliance and risk mitigation.• Spearhead Cost Centre Reviews across Kenya, Uganda and Tanzania for EABL foundation to ensure strict adherence to the annual allocated budget.• Champion and coordinate the foundations External Audits, providing necessary documentation and support. • Manage financial operations for EABL Foundation, including coordinating board meetings and providing strategic financial insights.

Nairobi County, Kenya

• Spearheaded a 20 billion fundraising event for the business through a syndicate arrangement with top banks.• Managed credit risk and delivered on the cash metrics for the business for the Financial Year• Embedded monthly controls in line with the Diageo group policy.• Developed the F23 Group capital structure in line with the 5 year business strategy

Nairobi County, Kenya

• Budgeting and forecasting - Develop a robust Annual Operating Plans for 13 cost centers in alignment with the annual business strategy while offering guidance to internal stakeholders in the formulation annual OPEX and CAPEX budgets in line with business performance and departmental targets• Conduct monthly budget vs actual variance analysis, identify root causes and provide remedial insights and provide financial oversight to the departmental budgets through cost center reviews • Financial Reporting - In collaboration with the Financial Controllership team, perform timely and accurate month end closing and financial reporting activities in line with the set monthly targets for the P&L and Balance Sheet• Business Partnering & Cross Functional Collaboration - Collaborate and maintain strong relationships with internal business partners across 13 cost centers to conduct in-depth financial performance analysis of their divisions, identify areas for improvement, and recommend solutions to management.• Stakeholder engagement -Inform critical business decisions through reports and presentations to the CFO and senior business leadership.• Business Performance Management - Conduct monthly comprehensive business performance management reviews with leadership and develop data-driven insights by leveraging on analytical tools and techniques to transform data into actionable insights. • Cost Management -Spearhead the management of overheads through robust cost center reviews leading to a culture of cost consciousness in the business. This has led to significant improvements in efficiencies and development of cost saving initiatives.

Nairobi County, Kenya

• Carried out detailed computations to calculate tax liability and tax compliance advisory.• Developed and tailor-made tax training sessions to clients, improving their understanding of tax laws and regulations.• Conducted tax audits and tax compliance health checks for clients and advised on areas of exposure and risk• Managed tax compliance activities for clients, ensuring timely and accurate preparation and filing of tax returns• Conducted research on complex tax issues, providing expert advice to clients and resolving their tax challenges.• Carried out tax due diligence and structuring advice at the mergers and acquisitions.• Assisted clients resolve tax assessments through the Alternative Dispute Resolution and Tax Appeals Tribunal processes.

Nairobi, Kenya

1. Administrative duties such as communication with volunteers, and writing of reports when required.2. Coordinate the V4K volunteers network.3. In charge of helping with the organizing of different V4K events with our different partners.4. Follow up on any running projects under Elimisha, Tunza or Technobrain.5. Work with the partnerships team as required.6. Work with the finance team to make project budgets and track expenses.

Nairobi

Minimized customer churn through proactive account management of 40 clients in the Payments and Bulk SMS products.• Contributed to revenue generation through renewals, upsells and expansions.• Synthesized customer feedback and worked with internal teams to respond to customer needs consequently increasing customer satisfaction• Sustained business growth and profitability by maximizing value delivered to existing clients through ensuring that the company’s products were meeting customer needs.• Collaborated with the engineering and development team to implement feature requests from clients.• Analyzed customer revenues on a monthly basis to develop insights into their usage patterns, mitigate any impeding churn as well as propose increasing value to growing clients.

Kenya

Operations DivisionCentral Processing Centre (CPC). · In country salary processing services and cheque processing.. Handling enquiries on customers salaries. Processing of loans from various schemes. Raising vouchers for various Government Ministries for salary processing

Nairobi, Kenya

1.Monitoring and evaluation of projects by the National Government. 2.Formulation of Budgets. 3.Developing policies

Involved interacting with hearing impaired children