Joyce Orlandeli Email & Phone Number

United Kingdom

- Analysed performance metrics and provided regular reports, ensuring compliance with industry standards.- Led the team in the absence of management, maintaining overall target achievements above 90%.- Developed and improved Learning & Development training materials, emphasising compliance and quality assurance.- Collaborated on the enhancement of new.

United Kingdom

- Coordinated and managed the peer-review process in academic publishing, ensuring compliance with regulatory requirements.- Developed and implemented quality control strategies, significantly reducing review delays and enhancing efficiency.- Collaborated with stakeholders to optimise the peer-review process, ensuring adherence to compliance standards..

Lisbon, Portugal

- Worked alongside C-Level executives and the Head of Finance, reporting on compliance and accreditation-related financial metrics.- Monitored all payments and expenditures, ensuring accuracy and timely processing in line with regulatory requirements.- Built and maintained customer relationships, ensuring compliance with financial policies.- Prepared.

Lisbon Area, Portugal

- Excelled in Salesforce Administration, providing reports, dashboards, and permissions, ensuring data integrity and compliance.- Trained new joiners on internal processes, emphasising compliance and regulatory standards.- Managed access to licences and tools, coordinating equipment and material purchases.- Assisted HR with recruitment, onboarding, and.

Lisbon Area, Portugal

• Formed a relationship of trust with customers
• Boosted the sales by suggesting other products based on previous preferences
• Refocused the issue presented by the client into a solution
• Resolved all situations presented by the customer in a professional manner

County Dublin, Ireland

• Conveyed noteworthy information about project successes and product updates to customers;
• Ensured all duties were carried out to the highest of standards;
• Worked in events for the company providing client support;

County Dublin, Ireland

• Maintained updated knowledge of all menu items.
• Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
• Organised storeroom and work areas to allow easy access to stock items.
• Immediately informed supervisors of any problems or unusual situations, and took appropriate action.
• Properly labelled and stored all food ingredients goods in the appropriate storage room, walk-in refrigerator, freezer or cooler, with special… Show more
• Properly labelled and stored all food ingredients goods in the appropriate storage room, walk-in refrigerator, freezer or cooler, with special attention to food allergens.

County Dublin, Ireland

• Planned and launched innovative, creative and effective communications campaigns, such as NZEB Open Doors 2016, which resulted in a positive campaign.
• Edited the promotion video for NZEB Open Doors 2016 using Adobe Premiere CS5 with the resources provided by the company.
• Drafted engaging, accurate and effective press releases.
• Created interactive digital presentations for executives.

São Paulo, Brasil

• Invoicing process;
• Event planning, including travel and logistical arrangements;
• Greeted numerous visitors, including VIPs, vendors and interview candidates;
• Planned logistics and materials for board meetings and events;
• Managed office supplies, organisation and upkeep;
• Coordinated travel arrangements, including booking flights, hotels and transport;

São Paulo, Brasil

• Generated new leads;
• Planned and conducted interviews with individuals knowledgeable about each program’s subject matter;
• Assisted on all production processes for two different TV shows, from pre-production to post-production;
• Created shot lists, booked talent and locations and prepared the location and set for shooting;
• Supervised the post-production process, including editing, dubbing and text-editing;
• Led daily production meetings and weekly production… Show more