Joyce Anne Pallan Email & Phone Number

Liverpool, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Prepare and send out report to project management team and contractors working on the project.• Schedule field work to be carried out and dispatch new work orders received throughout the day including urgent work.• Effectively communicate with field technicians including team leaders to optimize the delivery of scheduled maintenance.• Advise project management team of issues and when possible propose solution• Monitor completion of scheduled work and report progress to Operations Manager• Facilitate the management of work order through their lifecycle.• Investigate and compile field work data to support supervisors with work order feedback validations and corrections. Improve field crew understanding of the business requirements for operational data and to improve data collection work practice and process• Provide over the phone assistance to field technicians• Reply to all project related inquiries in a timely manner.• Schedule planned maintenance work nationwide (NIFM)• Schedule Type C work in conjunction with Planned Maintenance work. (NIFM)

Sydney, Australia

Liverpool

• Compliance with Yes Optus standards for merchandising and store presentation • Face to face customer services, answers customers’ questions, engage the customer through conversation and determine the customers’ needs.• Ensure each customer receive outstanding customer service.• Maintain awareness of all promotion and advertisements of the company. • Provision of timely customer solutions, handle complaints graciously and effectively. • Cash Handling procedure

Blacktown, New South Wales, Australia

• Prepare Land Access and Activity Notice documents for property owners, local councils and heritage and adhere to relevant requirements.• Data entry and assist with project documentations.• Communicate with external stakeholders including local councils and landowners and ensure timely and effective approvals• Ensure that work is performed in accordance with workforce management standards.

Bachelor’S Degree, Information Systems

Bachelor'S Degree, Information Technology