Joyce Ryan, Phr Email & Phone Number

Windsor Locks, CT

Springfield, Massachusetts, United States

• Established HR department for start-up mortgage bank.
• Managed headcount growth from 12 to over 100 employees within first eight months of operation.
• Established new hire orientation and on-boarding programs.
• Introduced Performance Management Process introducing results-oriented, quantifiable criteria.
• Created Progressive Discipline Process to allow for fair and consistent management of performance.
• Managed transition to new PEO provider resulting in cost reduction of $150k, 45% reduction.

South Windsor, Connecticut, United States

• Responsible for employee relations management providing leadership, support and guidance to approximately 200 employees in six US sites for Aerospace & Defense East division.
• Established and managed Investigation Process.
• Established Progressive Discipline Process.
• Implemented HR best practices, policies and procedures.
• Introduced Performance Assessment Program.
• Provided leadership coaching and career development guidance and support.

Windsor Locks, CT

• Managed employee relations and provided HR leadership, guidance and support to approximately 300 employees.
• Established and managed Investigation Process.
• Introduced standardized progressive discipline to include standardized corrective action documentation.
• Managed succession planning and leadership career development.
• Created High Potential Program centered on first-level management.
• Key participant in organization-wide Transformation initiative.

East Granby, CT

• Provided HR leadership, guidance and support to US eastern region comprised of twenty-two locations.
• Managed employee relations and labor relations.
• Strategic partner centered on customer satisfaction, compliance, continuous improvement, operational efficiency, employee engagement and talent management.
• Managed all highly complex, sensitive matters for region.
• Managed Investigation Process.
• Represented organization regarding legal matters and claims.

East Granby, CT

Provided HR leadership guidance and support to four locations in eastern region. Managed employee relations and labor relations as well as adherence to company policies, procedures and programs for designated area. Concentrated focus given to performance management, conflict resolution, investigations, disciplinary action, recruitment, compensation.

East Granby, CT

Managed employee relations and labor relations, as well as adherence to company policies, procedures and programs. Concentrated focus given to performance management, conflict resolution, investigations, disciplinary action, recruitment, compensation, training and development, succession planning, safety and regulatory compliance to include EEO.