Joyce Singer-D'Aprile Email & Phone Number

Toronto, On, Ca

Ontario, Canada

Celebrity Interviewer Journalist/Columnist/Promotional Writer Celebrity interviews include:Oprah, Celine Dion, Margaret Trudeau, Astronaut Roberta Bondar, George Takei, Gene SimmonsCredits:People Magazine, US, TV Guide, Canadian Encyclopedia, Maclean’s, Photo Life, Post City, Toronto Star, Metro, Toronto Sun, Globe & Mail, Chatelaine, Toronto Life, Good News Toronto, Sunday Woman, Soap Opera Weekly, CHWO Radio, Canadian Jewish News, Catholic Register, Toronto Computes… Show more Celebrity Interviewer Journalist/Columnist/Promotional Writer Celebrity interviews include:Oprah, Celine Dion, Margaret Trudeau, Astronaut Roberta Bondar, George Takei, Gene SimmonsCredits:People Magazine, US, TV Guide, Canadian Encyclopedia, Maclean’s, Photo Life, Post City, Toronto Star, Metro, Toronto Sun, Globe & Mail, Chatelaine, Toronto Life, Good News Toronto, Sunday Woman, Soap Opera Weekly, CHWO Radio, Canadian Jewish News, Catholic Register, Toronto Computes, Esthetic, Today’s Bride, Today’s SeniorsCover stories:Photo Life: Rock 'n Roll Photographer Barrie WentzellPost City: Marilyn Denis, Mag Ruffman Chatelaine: SupermodelsMaclean's: Monika Schnarre, Canadian Stars in the Soaps Today’s Seniors: Pamela Wallin Toronto Computes: Ziggy Lorenc Columns:Maclean’s Magazine: People Page StringerMetro Newspaper: Entertainment & Lifestyles Toronto Sun Newspaper: People Will Talk Good News Toronto: Wisdom of the AgesSoap Opera Weekly Magazine: Do Tell Esthetics Magazine: Celebrity Spa Date CJN: Celebrity Profiles, Holiday Roundups Our Toronto: Celebrity Dining, Glitz 'N Glamour Notable Projects:Canadian Encyclopedia: Famous PEOPLE Players ArticleKensington Gardens Family Council: VP CommunicationsOntario Family Councils Program: Outreach Facilitator, Writer Radio Newstalk 1010: Interviewed by Gail Vaz-OxladeCelebrity Challenge Board Game: Co-Wrote Trivia QuestionsCPE: Writer, Proofreader/FPP: Writer, Proofreader Global TV: Press KitsA World of Good/The Beginner’s Guide to the Internet: Marketing CoordinatorToronto Humane Society Fundraising Committee: Head of Publicity & Celebrity Donor SponsorsCity Dweller: Advertorials/Kiwi Shoe Products: Direct Mail Incentives Education:George Brown College: Aging & Health, Psychology of AgingOntario Family Councils Program: Facilitator TrainingRyerson: Drama, JournalismLearning Annex/Skills Exchange: Writing Concordia University: English, HumanitiesPlaywright’s Workshop: Theatre Arts Show less

Toronto Call Centre, Ontario Canada

IBM Operations Department – Customer Care, Service and Satisfaction Representative(Contract position from Kelly Employment Services Toronto, 24 months extended to 26 months)Jan 2003–Feb 2005 • Responsible for Customer Care, Retention and Loyalty • Conducted outbound telephone surveys of IBM Help-Centre customers• Conducted Customer Satisfaction Interviews. Wrote reports requesting escalations• Frequently resolved difficult situations before escalation became… Show more IBM Operations Department – Customer Care, Service and Satisfaction Representative(Contract position from Kelly Employment Services Toronto, 24 months extended to 26 months)Jan 2003–Feb 2005 • Responsible for Customer Care, Retention and Loyalty • Conducted outbound telephone surveys of IBM Help-Centre customers• Conducted Customer Satisfaction Interviews. Wrote reports requesting escalations• Frequently resolved difficult situations before escalation became necessary• Received commendations from supervisors and clients• Trained 2 Telephone Surveyors (colleague and summer student)• Created Intranet method for documenting specific customer contact information• Created documentation formats to enhance team call coordination and survey-tracking Show less

Psychology Of Aging, Jan - April 2015, Studies In Aging, Earned A 4.200 (A+)

This course explored the various theoretical approaches within the psychology of aging, including their development over time. Studied.

Aging & Health, Sep. - Dec. 2014, Studies In Aging, Earned A 4.200 (A+)

Examined the relationship between aging and health while considering the many factors and challenges affecting longevity. Studied.

Fast Lane To Results / Survival To Revival

Education record