Joyce Smith Email & Phone Number

Boise, ID, US

Boise, Idaho

Supervalu

Provided strategic direction, overall fiscal responsibility, and senior-level escalation for 4 major business solution development teams. The teams handled all user experience, technical design, and development of Intranet Employee Portal, B2B Vendor Portal, Internet public sites, e-commerce online shopping sites, Enterprise Application Integration.

Boise, Idaho

Directly responsible for most complex level of major corporate program implementations, while also providing oversight and guidance to more junior-level Project Managers responsible for running projects in other areas.

Boise, Idaho Area

Led team of 40+ staff members responsible for development and support functions of Albertsons.com and Savon.com e-commerce shopping sites, external corporate sites, and employee Intranet. Coordinated vetting of all packaged software solutions, vendor contract negotiations, and implementation plans.

Boise, Idaho Area

Managed team of 10 software developers responsible for enhancements and support of Risk Management, Safety, Property Management, and Fixed Asset corporate systems. Acted as primary liason between the business Property Accounting management team and Information Technology leadership.

Boise, Idaho Area

Lead Developer responsible for enhancements to in-house Payroll system servicing 40,000+ weekly paid employees. Developed new sub-systems including interface to Kronos Time and Attendance, Experience Hours, and Bonuses. Implemented company's first client-server system for Risk Management (ARMIS, Pyramid Services), including Central Accident Reporting.

Reno, Nevada Area

Performed package configuration and developed custom interfaces and payroll check print for new implementation of McCormack & Dodge's HR:M Human Resource System. Worked closely with HR staff to identify impacts of system implementation, trouble-shoot issues, and provide training.

Rosemead, CA

Developed enhancements to Customer Billing System servicing 3.2M accounts. Implemented a new rate for domestic walkway lighting that affected all aspects of the 300+ module system which billed 180,000 accounts daily.

San Dimas, CA

Promoted through the ranks, starting as a Programmer/Trainee, and ultimately leading a 5-person development team responsible for enhancements to the service provider's Customer Payroll and Labor Management systems used by 1800 major clients. Worked closely with field and service center Customer Relations team members to identify impacts of system changes.