Joyce Whitlock Email & Phone Number

Plano, Texas, United States

Identifying talent, evaluating candidates and guiding them through the onboarding process.The RealManage operating history goes back more than 30 years through our various acquisitions and branch operations. The brand and vision as we serve it today was initially conceived in 2002 and launched in 2004 with our initial acquisition of a highly successful property management company in Austin, Texas. Since then we have grown rapidly through other acquisitions and branch openings across the… Show more Identifying talent, evaluating candidates and guiding them through the onboarding process.The RealManage operating history goes back more than 30 years through our various acquisitions and branch operations. The brand and vision as we serve it today was initially conceived in 2002 and launched in 2004 with our initial acquisition of a highly successful property management company in Austin, Texas. Since then we have grown rapidly through other acquisitions and branch openings across the country to rank as one of the top four HOA management companies in the nation. Show less

Dallas/Fort Worth Area

•Responsible for growing the Dallas Fort Worth Metroplex market by selling repair service on dental handpieces. Increased sales by 12% and active customers by 10% in 5 months.•Provide onsite training to dental staff on maintenance of dental handpieces empowering them to be more valuable and increase cost savings on their handpiece repairs.

Frisco And Plano, Tx

• Ensure monthly group business meets revenue goals. Major group markets include S.M.E.R.F., Group business travel and negotiating corporate local rates. Jan 2018-June 2018 sales were 70K. Additional 40K future sales booked for the remainder of 2018.• Build relationships with Corporations securing ongoing group rooms including meeting space with F & B this is accomplished with outside sales calls, entertaining clients, sales blitz and bi weekly phone calls• Have established strong… Show more • Ensure monthly group business meets revenue goals. Major group markets include S.M.E.R.F., Group business travel and negotiating corporate local rates. Jan 2018-June 2018 sales were 70K. Additional 40K future sales booked for the remainder of 2018.• Build relationships with Corporations securing ongoing group rooms including meeting space with F & B this is accomplished with outside sales calls, entertaining clients, sales blitz and bi weekly phone calls• Have established strong relationships with top customers including T-Mobile, Toyota, and work closely with Plano and Frisco CVB, Top Golf and large wedding groups and churches for leisure markets. Show less

Southlake, Tx

• Recruited to expedite high visibility project by engaging fellow Delivery SME’s to work with a team of Process Design BA’s and external vendor developers to create a Web Based Portal for Data Collection. Saving up to 11,500 hours per year($1M) • Utilize Software Development Life Cycle, specifically software/application configurations, customization, testing, implementation and installation

Southlake, Tx

• Project managed Sabre’s Frequent Traveler Suite to airline customers migrating to the SabreSonic CSS Res system, serving as the lead conduit between various product, development, external partner and customer teams• Implemented system usage, offline file creation and transmission of files

Global

• Developed and Maintained relationships with key GetThere corporate customers working with them to drive online adoption and cost saving by booking air, car and hotels on their GetThere Corporate booking tool, introducing new features and functionality and grow their program globally• Provided technical product information, demonstrations, training, consulting and business reviews• 7 Renewals completed - 100% of required renewals • Worked with Site managers training agents on… Show more • Developed and Maintained relationships with key GetThere corporate customers working with them to drive online adoption and cost saving by booking air, car and hotels on their GetThere Corporate booking tool, introducing new features and functionality and grow their program globally• Provided technical product information, demonstrations, training, consulting and business reviews• 7 Renewals completed - 100% of required renewals • Worked with Site managers training agents on loading new rates• Joint calls with Hotel representatives to educate and drive adoption Show less

United States

Delivered and executed sales and marketing plan to generate product and service revenue from Travel Agent distribution channel. Integrated training and product solutions to drive sales and increase product loyalty. Business development accomplished through on-site visits, trade-shows, Sales blitz’s and telephone and email campaigns• Increased revenue from independent contractors and host based agency channels 144% during a 12-month period• Created curriculum and conducted weekly… Show more Delivered and executed sales and marketing plan to generate product and service revenue from Travel Agent distribution channel. Integrated training and product solutions to drive sales and increase product loyalty. Business development accomplished through on-site visits, trade-shows, Sales blitz’s and telephone and email campaigns• Increased revenue from independent contractors and host based agency channels 144% during a 12-month period• Created curriculum and conducted weekly TripTailor webcasts for 985 US and Canadian Travel agents• Coordinated Webex sessions with suppliers and Conventions and Visitor Bureaus• Planned and coordinated multiple Trade shows with various venues Show less

• Contacted Nexion members on a monthly or quarterly basis to discuss ways to leverage Nexion's preferred supplier portfolio and marketing programs in order to maximize revenues• Executed targeted call campaigns to support the achievement of specific goals such as supplier share shift and override agreement thresholds• Planned and executed local events for Nexion members• Promoted Sabre's packaging products - Agent59 and TripTailor - and explain their benefits

• Created and implemented new process for the Jurni Account Management/BDM role• Drove adoption of InternetView with new and existing members• Created deep relationships with Mentor and Advisory boards members• Organized, scheduled and participated in many Sales Blitz’s

Created operational procedures for new business venture consortia. (Jurni) Supported products by working with travel agencies and hotels.

Instrumental in creating a new business model for account executives that reduced costs and increased revenue as a part of a select team.• Moved qualified customers to Simplicity Plan via online click amendment over the phone• Researched customer issues with the help of the Operations/Support Team and provided excellent customer service

Managed Dallas Fort Worth territory, 4.2 million bookings, including contract support, product sales, demonstrations, reports and analysis, installations, functional issues and overall territory management.

Organized and monitored all hardware and software activities for the installation of the SABRE computer reservation system for several different divisions including Canadian and National Accounts.• Coordinated annual team meeting including all HDQ staff and field accommodations• Acted as Vendor Liaison to outside installations vendor PCSI

Dallas/Fort Worth Area

worked with airport operations ensuring Weight and Balance for air craft is optimal for safe flight. Learned the DEC system.

Dallas/Fort Worth Area

Entry level position. Learned Sabre reservation system.