Joyce Yan Email & Phone Number

Singapore

Lead Contact for In-House System (HRIS):• Responsible for key systems (HRIS - Project, Purchase, Claim) across the company (5k–10k employees).• Collaborate closely with Senior Management, HR, Finance, and Product teams on budget, procurement, and HRIS enhancements.• Govern access controls across SEA, TW, and Latam markets, conducting bi-annual reviews and generating reports for analysis.• Lead process improvements, crafting policies, SOPs, and training materials, and conducting virtual training sessions for over 70 participants across regions.• Maintain HRIS FAQ and ensure smooth system usage and process governance.

Responsible for Access Control and Data Security:• Conduct periodic access reviews for in-house platforms, collaborating closely with project managers, business users, and senior leadership.• Support the enforcement of data loss prevention policies to ensure compliance and mitigate risks.• Assist in User Acceptance Testing (UAT) for email automation processes, ensuring functionality and user needs are met.• Act as the primary contact for HRIS initiatives, providing support across various departments to enhance system usage.

Responsible for Data Security and Compliance:• Pioneer the development and implementation of report tracking processes in collaboration with the team.• Conduct periodic access reviews for in-house systems to ensure data integrity and security.• Maintain the compliance dashboard for accurate tracking and reporting.• Serve as the primary contact for data security policies, ensuring alignment with internal controls.

Responsible for KYC/CDD Review and Compliance in the International Subsidiary Banking (ISB) team :• Coordinate KYC/CDD review exercises to ensure compliance and mitigate risk in the middle office.• Validate client company information, including ACRA, organizational charts, and relevant stakeholder risk checks.• Collaborate with owners, directors, local and global relationship managers, and backend teams to maintain data integrity.

Singapore

Responsible for operational and administrative support:Assist Accounts Department with administrative and operational ad-hoc tasks in both part-time and full-time capacities.Key Initiatives:• Emcee for the Annual Dinner and 10th Anniversary celebration.• Served as cashier and sales associate during the warehouse sales event.• Conducted stocktaking for warehouse and outlet inventories.• Shipping Executive (Full-Time, 3 Months in 2017): • Coordinated shipments across eight regions: USA, UK, China, Vietnam, Thailand, Germany, Taiwan, and Hong Kong. • Managed communication between merchandisers, suppliers, forwarders, couriers, and logistics teams. • Designed and maintained shipment tracking systems in collaboration with merchandisers. • Participated in the recruitment process by interviewing candidates for shipping executive roles.

Bachelor Of Business, (Management) With Distinction

Diploma In Applied Food Science & Nutrition

Activities and Societies: Freshman Orientation Camp , CCN DayOrientation Leader • Lead 20+ freshies in camp Official Stage Crew • Ensure.

Gce 'O' Level

Activities and Societies: Choir, Prefectorial Board, School Debate team.ViceChairperson of Choir (2009) Head of Projects ; Prefectorial.