Joyce Chang Email & Phone Number

Toronto, On, Ca

Greater Toronto Area, Canada

Building programs and services for the Centre for Redemptive Entrepreneurship to support, mentor and connect entrepreneurs motivated by their faith to shape culture with a missions-focused lens.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Tiny Toy Co. is a circular start-up that creatively curates educational tools, sets, and toys from upcycled toy waste and books. • Evaluated startup's systems and task flows by running in-house operations while collecting data• Identified hinderances to efficiency and tested tentative solutions• Streamlined back-end processes of toy waste sorting, cleaning, and organizing by re-organizing physical work spaces• Created presets and databases for photography, photo editing, and Shopify product upload processes

Toronto, Canada Area

Greenhouse Juice is a local Toronto startup selling organic, plant-based cold-pressed juices, smoothies and food.• Increased sales through product knowledge, excellent customer service, and built loyal clientele• Resolved customer complaints and unforeseen issues efficiently and professionally• Maintained high food quality and sustainability with inventory control, stock ordering, removing outdated products, and food safe procedures

Toronto, Canada Area

TELUS Digital is the backbone of the digital infrastructure behind TELUS. They create and develop interfaces to enable their team and their customers to have the best, most efficient experiences.• Conducted ethnographic research to understand end users’ frustrations when troubleshooting WiFi issues• Prototyped a troubleshooting app for malfunctioning WiFi in small businesses using InVision Studio that guided clients to different solutions depending on their problem• Mapped solutions, behaviours and journey maps using Miro and Illustrator• Synthesized data into personas, journey maps, and priority matrices

Toronto, Canada Area

Evelikesgreen is a non-profit organization passionate in creating homeware goods from discarded, but high-quality, interior design showroom fabric samples and materials to keep them out of landfill. She exhibited for the Toronto Offsite Design Festival in 2017.• Ideated, designed and prototyped marketable products out of fabric samples• Increased awareness of sustainability through the documentation of a fabric sample's lifecycle• Enhanced brand presence with a new website for evelikesgreen

British Columbia, Canada

UNIQLO is a Japanese retail chain store that focuses on simple, comfortable and versatile fashion. They are especially known for their artist collaborations and innovative tech in clothing, such as HEATTECH or AIRism. • Led the cashier team to efficiently process cash and card transactions, and problem-solve customer complaints• Drove sales and customer satisfaction through product knowledge, affable service, and advice on purchases• Maintained attractive, orderly merchandise displays for easy access to sales and promoted items

Minor, Entrepreneurship And Social Innocation

Bachelor Of Design, Industrial And Product Design

Activities and Societies: Design4 Internship, Grad Ex Industrial Design 3D Team, UTCCF Women's Ministry Leader, UTCCF Hospitality Ministry.