Joyce Chang work email
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Joyce Chang personal email
Community Builder | Facilitator | Ethnographic Researcher | Service Designer | EntrepreneurAn interdisciplinary designer and a proud generalist. ✌️My desire is to help individuals, teams and organizations see, reach and be their full potential. In particular, by bridging the gaps of your systems, services and processes to make them more efficient, sustainable, and user-friendly. I do this through:- Listening and understanding your needs through ethnographic and participatory research - Connecting information together to identify the gaps and opportunities - Brainstorming different approaches to problem-solve for your context- Co-designing with a user-centric and sustainability lens - Thinking about next steps to work towards implementing the solutionI am passionate about social innovation, the circular economy, and raising and developing great leaders. In my free time, I enjoy arts and crafts, photography, hiking, blogging, and engaging with community.
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FreelancerJoyce ChangToronto, On, Ca
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Associate Community MobilizerCentre For Redemptive Entrepreneurship Sep 2022 - PresentGreater Toronto Area, CanadaBuilding programs and services for the Centre for Redemptive Entrepreneurship to support, mentor and connect entrepreneurs motivated by their faith to shape culture with a missions-focused lens. -
FounderThe Secret Place May 2022 - PresentToronto, Ontario, Canada
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Service DesignerTiny Toy Co. Nov 2020 - Feb 2021Toronto, Ontario, CanadaTiny Toy Co. is a circular start-up that creatively curates educational tools, sets, and toys from upcycled toy waste and books. • Evaluated startup's systems and task flows by running in-house operations while collecting data• Identified hinderances to efficiency and tested tentative solutions• Streamlined back-end processes of toy waste sorting, cleaning, and organizing by re-organizing physical work spaces• Created presets and databases for photography, photo editing, and Shopify product upload processes
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ShopkeeperGreenhouse Sep 2019 - Mar 2020Toronto, Canada AreaGreenhouse Juice is a local Toronto startup selling organic, plant-based cold-pressed juices, smoothies and food.• Increased sales through product knowledge, excellent customer service, and built loyal clientele• Resolved customer complaints and unforeseen issues efficiently and professionally• Maintained high food quality and sustainability with inventory control, stock ordering, removing outdated products, and food safe procedures -
Ui/Ux Design InternTelus Digital Jan 2019 - May 2019Toronto, Canada AreaTELUS Digital is the backbone of the digital infrastructure behind TELUS. They create and develop interfaces to enable their team and their customers to have the best, most efficient experiences.• Conducted ethnographic research to understand end users’ frustrations when troubleshooting WiFi issues• Prototyped a troubleshooting app for malfunctioning WiFi in small businesses using InVision Studio that guided clients to different solutions depending on their problem• Mapped solutions, behaviours and journey maps using Miro and Illustrator• Synthesized data into personas, journey maps, and priority matrices -
Design InternHillcrest Design Inc. Jan 2018 - May 2018Toronto, Canada AreaEvelikesgreen is a non-profit organization passionate in creating homeware goods from discarded, but high-quality, interior design showroom fabric samples and materials to keep them out of landfill. She exhibited for the Toronto Offsite Design Festival in 2017.• Ideated, designed and prototyped marketable products out of fabric samples• Increased awareness of sustainability through the documentation of a fabric sample's lifecycle• Enhanced brand presence with a new website for evelikesgreen -
Retail Sales Associate LeaderUniqlo Canada Sep 2017 - Dec 2017British Columbia, CanadaUNIQLO is a Japanese retail chain store that focuses on simple, comfortable and versatile fashion. They are especially known for their artist collaborations and innovative tech in clothing, such as HEATTECH or AIRism. • Led the cashier team to efficiently process cash and card transactions, and problem-solve customer complaints• Drove sales and customer satisfaction through product knowledge, affable service, and advice on purchases• Maintained attractive, orderly merchandise displays for easy access to sales and promoted items
Joyce Chang Skills
Joyce Chang Education Details
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Entrepreneurship And Social Innocation -
Industrial And Product Design
Frequently Asked Questions about Joyce Chang
What company does Joyce Chang work for?
Joyce Chang works for Joyce Chang
What is Joyce Chang's role at the current company?
Joyce Chang's current role is Freelancer.
What is Joyce Chang's email address?
Joyce Chang's email address is jc****@****dale.ca
What schools did Joyce Chang attend?
Joyce Chang attended Ocad University, Ocad University.
What skills is Joyce Chang known for?
Joyce Chang has skills like Team Leadership, Interpersonal Skills, Communication, Presentation, Design Thinking, Drawing, Adobe Illustrator, Research, Microsoft Office, Adobe After Effects, Adobe Photoshop, Adobe Premiere Pro.
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