Portfolio: www.joycetsui.comMy passion for inclusivity drives my work. Starting in high school, I honed my skills in visual communication by creating art that raised awareness of marginalized communities' challenges. I pivoted to UX to directly address these issues and understand people's needs better. While pursuing a Master's degree in Human-Centered Design, I have worked on collaborative projects with underserved groups like Black women with breast cancer. With my strengths in design thinking, content writing, and project management, I am proactive and inclusive in my problem-solving to connect with communities that are often overlooked.
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Product Designer IiRalyticsSeattle, Wa, Us
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Product DesignerRalytics Jun 2023 - Present• Execute a 60-day UX plan for a medical coding facilitator tool that resolves 8 critical issues and introduces 6 features to optimize efficiency• Tailor accessibility training for the Center of Medicaid & Medicare Services for over 160 employees with an average rating of 4.5/5• Streamline accessibility by building templates for reports, presentations, and charts to HHS.gov standards
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Product Designer For Master'S Capstone ProjectMicrosoft Jan 2024 - Jun 2024 -
Ux Designer For Sponsored ProjectUw Medicine Mar 2023 - Jun 2023Seattle, Washington, United States• Created 16 chatbot interactions and user flows for a breast cancer screening outreach tool for Black women• Translated 2 years of research into designs that addressed cultural barriers to boost medical trust and engagement• Led 6 co-design sessions with Cierra Sisters that improved usability through user testing and 3 collaborative activities -
Product DesignerExploring Solutions Past - Maya Forest Alliance Jan 2021 - Jun 2023Santa Barbara, California, United States• Redesigned website to include new educational resources and branding, which grew traffic by 400%• Boosted user engagement by opening 7 channels for support, which increased donations by 90%• Organized and wrote scientific content for 20 web pages to enhance comprehension and navigation -
User Researcher For Sponsored ProjectSmartsheet Jan 2023 - Mar 2023Seattle, Washington, United States• Conducted usability testing and identified friction points for non-users using 4 key SaaS collaboration features that resulted in miscommunication and confusion• Delivered 10 recommendations with severity rating and SUS scores to increase discoverability, clarity, and ease of use -
Co-Founder, Design Lead, DesignerSb Creative Lab Jul 2020 - Jun 2021Santa Barbara, California, United States• Led a 12-person team to construct resources encouraging growth and community of over 127 members• Defined and executed the organizational strategy by hosting over 20 workshops and 3 design contests• Headed weekly team meetings to identify growth opportunities and improve cross-team communication -
Ui Design & Marketing InternOppti Jan 2021 - Mar 2021• Designed UI of 2 new website functions to shorten task completion time, which increased customer satisfaction• Refined UI to adapt mobile applications, maintain branding, and increase usability• Created 50+ educational marketing content for students, which increased followers by 241% -
Editorial IllustratorDaily Nexus Sep 2020 - Dec 2020Santa Barbara, California, United States• Create and conceptualize visually compelling illustrations that enforce the narrative of the articles • Determine artistic style and arrangement of visual elements to complement the text• Deliver digital artwork within deadlines of 3 days using Adobe Photoshop and Procreate -
Co-Student Instructor For Digital Art Student-Led ColloquiumUc Santa Barbara Apr 2020 - Jun 2020Santa Barbara, California, United States• Coordinated curriculum and 5 projects with varying difficulties to meet individual learning needs• Facilitated and led design critiques to promote design thinking and provide recommendations• Taught 15 students the fundamentals of digital painting and workflow methods -
Psyche Inspired InternNasa Psyche Mission Sep 2019 - Jun 2020Tempe, Arizona, United States• Developed 4 large-scale creative projects to educate the public about the Psyche mission and its importance, which raised over 350 likes across social media platforms• Applied different aspects of the Psyche mission to increase brand engagement with the public• Incorporate feedback from team members and peers to ensure scientific accuracy
Joyce Tsui Education Details
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Human Centered Design & Engineering (Hcde) -
Fine/Studio Arts, General
Frequently Asked Questions about Joyce Tsui
What company does Joyce Tsui work for?
Joyce Tsui works for Ralytics
What is Joyce Tsui's role at the current company?
Joyce Tsui's current role is Product Designer II.
What schools did Joyce Tsui attend?
Joyce Tsui attended University Of Washington, Uc Santa Barbara.
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Joyce Tsui
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