o I have worked with more than 450+ clients throughout my career including airplane manufacturers, aerospace and military operations, aviation universities, various higher education institutions, primary and high schools, corporations, political parties, government institutions, hospitals, NPOs, conservation research organizations,religious institutions, and fraternal organizations around the world.o I continue to work with new clients as well as numerous past clients for Domestic and… Show more o I have worked with more than 450+ clients throughout my career including airplane manufacturers, aerospace and military operations, aviation universities, various higher education institutions, primary and high schools, corporations, political parties, government institutions, hospitals, NPOs, conservation research organizations,religious institutions, and fraternal organizations around the world.o I continue to work with new clients as well as numerous past clients for Domestic and International Subsidiary and/or Program Launches; General C-Suite and Operational Leadership; Infrastructure Needs Assessment and Performance Improvement; Logistics - Distribution and Warehousing Solutions Planning; Integration of Emerging Technologies; R&D - Product / Program Ideation and Development; Project Management; Strategic and Transformation Planning; Group Facilitation; Education Program Development, Delivery, and Management; Competitive Intelligence Research; Formalization of Knowledge Sharing Infrastructures; Implementation of IT and Regulatory Initiatives following Gap Assessments; NPO Development, Marketing, and Leadership; Vendor Search Efforts; Contract Negotiations, Authoring, and Management; Grant Writing; Business Plan Development; and Development of Staffing Models both paid and volunteer.o A major component of all my consulting work is drafting, securing, and managing customer contracts. Show less

Although not a paid position, I take my student role very seriously as a job to prepare for a career in the aviation industry. I am attending flight school to obtain my private pilot's license while also learning everything I can regarding the FAA, NTSB, CFR Compliance, and aviation in general with a special interest in air disaster safety protocols, aviation management, and maintenance operations. I have been studying aviation for many years before I started flight lessons since I traveled… Show more Although not a paid position, I take my student role very seriously as a job to prepare for a career in the aviation industry. I am attending flight school to obtain my private pilot's license while also learning everything I can regarding the FAA, NTSB, CFR Compliance, and aviation in general with a special interest in air disaster safety protocols, aviation management, and maintenance operations. I have been studying aviation for many years before I started flight lessons since I traveled 100% and became fascinated with aviation following an "event." I plan to pursue an Aviation Safety Certification in the near future and am open to obtaining any aviation certifications deemed pertinent to my goal of transitioning to the aviation industry. I am a STEM-minded individual and an aviation enthusiast! I am willing to take an aviation internship or apprenticeship to learn all facets of your organization and be placed in a permanent career position based on your company’s needs. Show less

*Senior Consultant through December 2013 / Managing Consultant from January 2014 through November 2016*o Developed and managed corporate case management initiatives for a multi-billion dollar healthcare company surrounding Medical Necessity, Appeals, Discharge Planning, and Physician Advisory services.o Conducted planning, business analysis, requirements design, testing, implementation, identification of success measures, and operational management of enterprise-wide programs including… Show more *Senior Consultant through December 2013 / Managing Consultant from January 2014 through November 2016*o Developed and managed corporate case management initiatives for a multi-billion dollar healthcare company surrounding Medical Necessity, Appeals, Discharge Planning, and Physician Advisory services.o Conducted planning, business analysis, requirements design, testing, implementation, identification of success measures, and operational management of enterprise-wide programs including integration with Utilization Review systems and EHR technologies via process and infrastructure enhancements; led enterprise program and project communication and artifact creation.o Led physician advisor vendor search efforts and contract negotiations to implement services required to meet strategic initiatives for enhancing Medical Necessity compliance and quality of care while reducing payer denials; managed these vendor relationships and contracts.o Developed and managed enterprise-wide educational offerings to launch new programs and created corporate clinical standards and processes to provide regulatory guidance to 160+ facilities.o Crafted all case management department job descriptions and remediation plans for clinical staff failing mandatory education in conjunction with Human Resources.o Researched regulatory guidelines and identified compliance gaps / process improvement opportunities to enhance case management initiatives via systems, technology, oversight, reporting, and education.o Provided oversight and counsel to leadership regarding all active case management initiatives and ancillary programs, promptly escalating issues and decision points.o Created the department education and knowledge sharing infrastructure via guidelines, transition plans,SharePoint templates, onboarding programs, toolkits, learning management systems, and educational modules and applied this infrastructure to field staffing models impacted by clinical and compliance initiatives. Show less

o Taught two graduate classes “Resource Development for Nonprofit Organizations” and "Social Marketing for Nonprofit Organizations" for doctoral, masters, and graduate certificate students.o During my graduate school and adjunct faculty tenure, I visited numerous Native American tribes, authored multiple peer-reviewed journal articles on Native American Studies, presented at numerous WSSA conferences on Native American studies, and co-authored a textbook on Native American Studies that is… Show more o Taught two graduate classes “Resource Development for Nonprofit Organizations” and "Social Marketing for Nonprofit Organizations" for doctoral, masters, and graduate certificate students.o During my graduate school and adjunct faculty tenure, I visited numerous Native American tribes, authored multiple peer-reviewed journal articles on Native American Studies, presented at numerous WSSA conferences on Native American studies, and co-authored a textbook on Native American Studies that is utilized in several Native American Studies university programs. Show less

Program Manager of a state contract for a leading technology services company that included vendor relations and team leadership for technology modernization.o Led various teams in the assessment, project planning, scheduling, migration, monitoring, and testing of major hardware and software suites approaching end of life to replace or integrate with emerging technologies.o Managed the eligibility system infrastructure security risk assessment, transformation planning, upgrade, and… Show more Program Manager of a state contract for a leading technology services company that included vendor relations and team leadership for technology modernization.o Led various teams in the assessment, project planning, scheduling, migration, monitoring, and testing of major hardware and software suites approaching end of life to replace or integrate with emerging technologies.o Managed the eligibility system infrastructure security risk assessment, transformation planning, upgrade, and performance tuning as well as data warehouse and source code control process enhancements required to support a simplified technical architecture and improve cost efficiency. Implemented enhancements to the client’s version and source code control software and processes.o Developed recommended project control solutions and acted as a change agent in assessing, developing and implementing improved processes across the organization through formalization of a knowledge sharing program.o Fostered collaboration and served as the liaison between leadership and project teams to relay directives, ideas, concerns, issues, decision points, and outcomes. Provided counsel to leadership and governance committee to identify opportunities for business process improvement as well as threats to program success. Show less

Provided strategic leadership for new product launches and supervised project teams and programs for a leading provider of medical cost management services including radiology, ultrasound, oncology, sleep, and cardiac programs.o Conducted industry and product research as well as analyses of current operational and technological processes to meet both strategic initiatives and fiscal goals; issued recommendations for acquisitions, enhancements, and new product offerings.o Created… Show more Provided strategic leadership for new product launches and supervised project teams and programs for a leading provider of medical cost management services including radiology, ultrasound, oncology, sleep, and cardiac programs.o Conducted industry and product research as well as analyses of current operational and technological processes to meet both strategic initiatives and fiscal goals; issued recommendations for acquisitions, enhancements, and new product offerings.o Created software development lifecycles, business plans for product development, sales presentations including claims data informatics analyses, and product newsletters.o Created training and communication plans for new product launches and implemented a knowledgebase to educate staff enterprise-wide on features, functionality, and troubleshooting.o Managed projects from initiation to successful implementation including resource allocation, budgetmanagement, creation of deployment procedures, and identification and mitigation of risks.o Developed numerous benefits management programs containing neural models, dashboards, audit engines, patient tools, and portals; implemented the appropriate datacenter infrastructure and controls to administer programs and tools to various health plans.o Conducted contract negotiations with federal agencies, commercial health plans, and state Medicaid agencies as well as vendor selection for partners.o Conducted market analyses, competitive intelligence research, quality reviews, and cost simulations for healthcare markets to evaluate gaps in quality of patient care and opportunities for physician education, leading to new product offerings. Show less

Provided project leadership and management services to launch new speech recognition software for dictation, medical transcription programs and tools, medical quality control programs, and training programs for a leading healthcare technology corporation.o Managed project teams and communicated with key stakeholders and subject matter experts to ensure project execution within budgetary constraints.o Identified transcription workforce and healthcare client needs and developed innovative… Show more Provided project leadership and management services to launch new speech recognition software for dictation, medical transcription programs and tools, medical quality control programs, and training programs for a leading healthcare technology corporation.o Managed project teams and communicated with key stakeholders and subject matter experts to ensure project execution within budgetary constraints.o Identified transcription workforce and healthcare client needs and developed innovative solutions via market analysis, competitive intelligence research, focus groups, and simulations.o Collaborated with business stakeholders and the product management team to create business and technical requirements, ensuring compatibility across business units.o Managed the development and implementation of new transcription platforms and tools targeted to the ESL workforce. Led team in the design and implementation of the infrastructure required to support the “follow-the-sun” services approach.o Assisted in testing new software to create release documentation and future build requirements.o Led supervisory development training for management staff as well as field transcription training.o Developed and administered the methodology for the SDLC via formalization of a project management tool and knowledgebase. Show less

Self-employed consultant part-time while attending graduate school full-time. Engagements included program evaluation and feasibility studies, outcome-based research, policy and procedures development, financial process implementation, and strategic planning. Led database conversion, administration, and training as well as business development/marketing and technology implementation. Conducted board development, volunteer recruitment and education planning, grant writing, event planning, and… Show more Self-employed consultant part-time while attending graduate school full-time. Engagements included program evaluation and feasibility studies, outcome-based research, policy and procedures development, financial process implementation, and strategic planning. Led database conversion, administration, and training as well as business development/marketing and technology implementation. Conducted board development, volunteer recruitment and education planning, grant writing, event planning, and diversity training. Show less

Managed technical and operational projects to assist 250+ domestic and international clients including airplane manufacturers, aerospace and military operations, aviation universities, various higher education institutions, primary and high schools, corporations, political parties, government institutions, hospitals, NPOs, conservation research organizations, religious institutions, and fraternal organizations around the world.o Supported these organizations in financial management… Show more Managed technical and operational projects to assist 250+ domestic and international clients including airplane manufacturers, aerospace and military operations, aviation universities, various higher education institutions, primary and high schools, corporations, political parties, government institutions, hospitals, NPOs, conservation research organizations, religious institutions, and fraternal organizations around the world.o Supported these organizations in financial management, business development, marketing, and all operations via the design and implementation of business process enhancement methodologies through technological integrations and strategic initiative implementations.o Practiced ERP, CRM, and program management activities via sales support, assessment, data mining, training, design, installation, conversion, and deployment.o Formulated and delivered an innovative international training initiative, which led to increased product andconsulting sales and generated $2.3 million in training revenue in an 18-month period.o Established new revenue streams for the Australasia division of an international company through the launch of a consulting office, increasing revenue for the division by 34% in the first year.o Analyzed the existing technical infrastructure and supervised the transition to/implementation of enhanced systems for multiple national and international organizations, resulting in an increase in client business development efforts of up to 30% over a 12 month period.o Analyzed all technological and development processes and made recommendations for improvements including the reconfiguration of networks and databases, the creation of foundations to lead development and marketing efforts, prospect management, stewardship activities, planned giving, targeted solicitation, and custom reporting. Show less

Managed all strategic planning, financial, development, marketing, community relations and volunteer activities. Led comprehensive development and marketing program to promote community visibility and increase private funding. Coordinated all events to increase community awareness. Conducted numerous media presentations and designed all marketing materials. Directed the conversion of multiple data systems to integrated systems and served as Information Systems Administrator.

Managed all strategic planning, financial, development, marketing, and volunteer activities. Created and implemented a comprehensive financial, development, and targeted marketing program. Coordinated all events to increase community awareness. Managed collaboration efforts of several agencies. Directed the conversion of multiple data systems to integrated systems and served as Information Systems Administrator.

Promoted media relations, community awareness and fund development. Assisted in launching $10M capital campaign for, and spearheaded the design of, a residential facility. Conducted numerous media presentations and designed marketing materials. Coordinated various fundraising and community events. Directed the conversion of multiple data systems to integrated systems.

Developed technical documentation, public and internal educational materials, updates to the DoD and Pentagon, and press releases for numerous aerospace programs at the base including the propulsion wind tunnel facilities, the J-6 Large Rocket Motor Test Facility, the Advanced Missile Signature Center (AMSC), and numerous other initiatives for which Sverdrup provided operational support. Interviewed key engineers and served as a photographer, “tour guide” for visiting military personnel and… Show more Developed technical documentation, public and internal educational materials, updates to the DoD and Pentagon, and press releases for numerous aerospace programs at the base including the propulsion wind tunnel facilities, the J-6 Large Rocket Motor Test Facility, the Advanced Missile Signature Center (AMSC), and numerous other initiatives for which Sverdrup provided operational support. Interviewed key engineers and served as a photographer, “tour guide” for visiting military personnel and business partners, and a liaison with government and corporate partners. Created a technical documentation catalogue system to store all technical documentation and press releases. Show less