Joy Damian Email & Phone Number

Lincoln, NE, US

Lincoln, Nebraska Area

• Procure and manage rotable parts inventory for various aircraft and helicopters
• Determine replacement of existing inventory, new rotable items, and items for outright sale
• Manage the repair process for rotable units with both internal and external vendors
• Account management for International clients
• Travel to industry conferences and events

Lincoln, Nebraska Area

• Inbound and outbound sales of component repair services and rotable units
• Manage accessory repair orders for in-house work from the 3 Duncan FBO locations
• Assist with landing gear program
• Account Management of assigned customers
• Contract management

Lincoln, Nebraska Area

• Update pricing files and sales resources for the Accessory Department
• Maintain database for capabilities and customer management
• Assisted landing gear sales team and assigned customers

Lincoln, Nebraska Area

• Assist customers with aircraft accessory items requiring repairs
• Managing work orders while in process, and billing completed work.

Lincoln, Nebraska Area

• Customer service for 3 Visa issues, internet site specialist, and credit representative
• Member of new employee mentoring program and consistent quality rating above 95%.

Lincoln, Nebraska Area

• Account management for multiple account executives
• Fulfillment and management of client projects, contractual agreements, quoting, and invoicing
• Process improvement and documentation of fulfillment process in order to maximize revenue
• Extensive use of Microsoft Office and company web and mainframe based programs
• Recognized for many improvements, including a savings of $270,000/year on client processing