Joy Cole
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Joy Cole Email & Phone Number

Technical Support Specialist, BEN ERG Communications Lead @ Aventiv Technologies | Providing Top-Notch Technical Solutions at Aventiv Technologies
Location: Greater Seattle Area, United States, United States 3 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Specialist, BEN ERG Communications Lead @ Aventiv Technologies | Providing Top-Notch Technical Solutions
Location
Greater Seattle Area, United States, United States
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Who is Joy Cole? Overview

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Joy Cole is listed as Technical Support Specialist, BEN ERG Communications Lead @ Aventiv Technologies | Providing Top-Notch Technical Solutions at Aventiv Technologies, a company with 157 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Joy Cole.

Joy Cole previously worked as Technical Support Specialist at Aventiv Technologies and Business Banker at Wells Fargo. Joy Cole holds Bachelor Of Applied Science - Basc, It, Information Assurance And Cybersecurity from Capella University.

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Aventiv Technologies

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About Joy Cole

I am a finance and technology professional with over 20 years of experience in various roles and industries. Currently, I work as a Technical Support Specialist at Aventiv Technologies, where I provide accounting, technical, and administrative problem resolutions to end-users with several correctional facilities through a ticketing system related to Aventiv systems, applications, and products.In my previous role as a Business Banker at Wells Fargo, I performed intermediate duties and support related to branch operational activities and financial services, processed all new account transactions, assisted customers in their selection of various accounts and financial services, and promoted business for the bank by maintaining good customer relations and referring customers to staff for new services/cross sells. I also obtained a NMLS license to originate loans and achieved multiple awards for my performance and customer service.My core competencies include strategic financial planning, project management, stakeholder engagement, problem solving, data analysis, and communication. I have successfully led cross-functional teams to achieve ambitious goals, implemented innovative strategies that have significantly improved operational efficiency and profitability, and built and nurtured strong relationships with key stakeholders. I have a keen eye for identifying opportunities, adapting to changing market trends and customer demands, and optimizing business processes.I am passionate about continuous learning and professional development, and I actively seek out opportunities to expand my skill set and stay ahead of industry trends. I am committed to delivering excellence in everything I do and am driven by the desire to make a positive impact in the corporate world. If you are seeking a dedicated professional who can drive growth, optimize operations, and build lasting relationships, I invite you to connect with me. Let's collaborate and create a brighter future together.

Current workplace

Joy Cole's current company

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Aventiv Technologies
Aventiv Technologies
Technical Support Specialist, BEN ERG Communications Lead @ Aventiv Technologies | Providing Top-Notch Technical Solutions
dallas, texas, united states
Website
Employees
157
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3 roles · 26 years

Joy Cole work experience

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Technical Support Specialist

Current

Provide accounting, technical and/or administrative problem resolutions to end- users with several correctional facilities through a ticketing system related to Aventiv systems, applications and products that service the subscribers.Responsible for accurately generating and documenting tickets within the ticket tracking system for the team, quality.

Feb 2020 - Present

Business Banker

As a personal banker my responsibility is to perform intermediate duties and support related to branch operational activities and financial services; process all new account transactions; assist customers in their selection of various accounts and financial services; perform clerical duties; promote business for the Bank by maintaining good customer.

2007 - 2018 ~11 yrs

Customer Account Executive

Senior Repair Agent for Comcast Call Center. Handled problematic repair calls for TV, Internet and Phone Service. Escalation point for customer calls with issues pertaining to connection of equipment, customer service escalation, customer retention and scheduled appointments for service issues. In addition, covered billing and payment questions.

2000 - 2007 ~7 yrs
Team & coworkers

Colleagues at Aventiv Technologies

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1 education record

Joy Cole education

FAQ

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What company does Joy Cole work for?

Joy Cole works for Aventiv Technologies.

What is Joy Cole's role at Aventiv Technologies?

Joy Cole is listed as Technical Support Specialist, BEN ERG Communications Lead @ Aventiv Technologies | Providing Top-Notch Technical Solutions at Aventiv Technologies.

Where is Joy Cole based?

Joy Cole is based in Greater Seattle Area, United States, United States while working with Aventiv Technologies.

What companies has Joy Cole worked for?

Joy Cole has worked for Aventiv Technologies, Wells Fargo, and Comcast.

Who are Joy Cole's colleagues at Aventiv Technologies?

Joy Cole's colleagues at Aventiv Technologies include Jayshalyon Zeno, Walter Wiseman, Rachel Fox, Leah Brown, and Kathy Rutter.

How can I contact Joy Cole?

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What schools did Joy Cole attend?

Joy Cole holds Bachelor Of Applied Science - Basc, It, Information Assurance And Cybersecurity from Capella University.

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