I am a finance and technology professional with over 20 years of experience in various roles and industries. Currently, I work as a Technical Support Specialist at Aventiv Technologies, where I provide accounting, technical, and administrative problem resolutions to end-users with several correctional facilities through a ticketing system related to Aventiv systems, applications, and products.In my previous role as a Business Banker at Wells Fargo, I performed intermediate duties and support related to branch operational activities and financial services, processed all new account transactions, assisted customers in their selection of various accounts and financial services, and promoted business for the bank by maintaining good customer relations and referring customers to staff for new services/cross sells. I also obtained a NMLS license to originate loans and achieved multiple awards for my performance and customer service.My core competencies include strategic financial planning, project management, stakeholder engagement, problem solving, data analysis, and communication. I have successfully led cross-functional teams to achieve ambitious goals, implemented innovative strategies that have significantly improved operational efficiency and profitability, and built and nurtured strong relationships with key stakeholders. I have a keen eye for identifying opportunities, adapting to changing market trends and customer demands, and optimizing business processes.I am passionate about continuous learning and professional development, and I actively seek out opportunities to expand my skill set and stay ahead of industry trends. I am committed to delivering excellence in everything I do and am driven by the desire to make a positive impact in the corporate world. If you are seeking a dedicated professional who can drive growth, optimize operations, and build lasting relationships, I invite you to connect with me. Let's collaborate and create a brighter future together.