I'm responsible for traditional and off the hook business marketing, budgeting, resource management, training and handover and overall growth of Fire Prevention & Consultancy Services.

Outbound calls to Telstra customersCustomer service and salesKPI and target oriented Process management Using tools like Seibel, CAT, ESQ and TransactBusiness consulting and profile management

Intensive training modulesFace to face direct salesCustomer engagementMeeting daily KPIsProficiency in technologyCreating customer awarenessPromoting international NGO brands like Plan International

The role is to align with a team of professionals from around the globe to develop an AI system which aims to empower businesses through support and networking. The role offered to me enables me to do market research, design advertisements, validate target market, understand customer journey and create opportunities for young entrepreneurs to be successful.

Signage inventory management Article writing Social media content creationSocial networkingUpdate big screen slides

Assisting in the International Student Welcome Program (ISW). The opportunity for me was to communicate with new students, support them on their first day at the University, refer them to specialists and create a warm and friendly environment for them to connect and be involved.

I was a media intern (event photographer) for the day. My role was to capture the essence through a well weived story. The story was then formulated and edited to bring out its maximum potential for the marketing team to use it for promotional purposes.

I worked as a Media Intern supporting the Marketing team with live updates from the field, photographs and videos for social media and assisting journalists in recording live interviews.

I was a runner at the merchandise department. My job was to communicate with customers, understand their needs and then grab the desired items from the store room.

• Engaging in creative art develop, multi custom designs to include vision.• Communicating with key stakeholders.• Communicating with customers to understand their needs.• Responsible for KPI’s and membership targets.• Achieved a strong, visible social media presence through Content Writing about Martial Arts in various websites and articulates.• Adjust, modify and rework photos using digital and computer-manipulation application.• Effectively driving brand awareness, engagement and traffic through Social advertising.• Achieved a 200% increase in unique visitors and a constant increase in sales over this period. • Monitored the success of social media campaigns continuously and thereby created social media content based on the demand of the audience.• Worked as a key market influencer by working on promotional videos.

• Providing L1 support and maintenance for LAN and WAN infrastructure to a Major British-Australian Mining and Metals Company.• Well versed in LAN, WAN, WLAN technologies and Networking hardware.• Involved in direct interaction with clients from Rio-Tinto, Orange, Telstra and providing remote assistance to them.• Understanding business needs and objectives to enhance functional, operational performance.• Ensuring that the goals of Change management process are achieved.• Managing Incident and task management process within defined SLA.• PCL creation and validation.• Actively involved in vendor coordination with regard to WAN and internet related issues.• Involved in various insightful discussions and meetings with internal and external teams and client• Responsible for raising and implementing LAN and WAN related Changes.• Managing daily network incident queue and assigning incidents to L2/L3 team according to merit.• Managing/Support of Trouble Tickets for Major & Minor Incidents for Customer within SLA time.• Worked in Orion, Cascade, and Wire Shark platforms.• Efficient in Operating System, Windows 10, 8 7 & Windows XP.