Joydeep Dasgupta Email & Phone Number

Mumbai, Maharashtra, India

- Spearheading an innovative startup that leverages cutting-edge technology to help buyers in the luxury second-hand handbag market authenticate listings and avoid counterfeit products. The fashion industry loses an estimated $76 billion annually to fake goods.- Developed a proprietary solution to collect 47 million high-quality images of replica "superfake" handbags from the dark web and other difficult-to-access channels. This allows buyers to visually compare listing photos to known fakes that are nearly indistinguishable from authentic items.- Overseeing all aspects of the business as a solo entrepreneur, including user research, product design and development, engineering, and go-to-market strategy. Leveraging a background in technology and a passion for solving real consumer problems in an underserved market.

Mumbai

- Spearheaded a diverse team of 25 talented engineers encompassing frontend, backend, and cloud operations to drive innovation and growth for the Trinka and RAx products.- Orchestrated a comprehensive redesign of the Trinka online grammar checker backend architecture, enabling seamless scalability to support thousands of concurrent users and deliver an exceptional user experience.- Collaborated closely with cross-functional Product and Marketing teams to optimize user acquisition strategies and enhance revenue funnels, resulting in significant improvements to key business metrics.- Partnered with the CEO to implement cost optimization initiatives, streamlining cloud infrastructure and team expenses to drive operational efficiency and financial performance.- Worked in tandem with the Talent Acquisition team to identify and onboard high-caliber professionals, strategically filling critical roles within the team to foster a culture of excellence and innovation.

Mumbai, Maharashtra, India

- Led a talented engineering team of 25 in developing innovative solutions to help small business owners automate their financial operations. Collaborated closely with the CEO and Head of Product to align technology initiatives with overall product vision and business objectives.- Provided mentorship, coaching and leadership to enable the engineering team to deliver high-quality software. Focused on growing the team both personally and professionally to foster an environment that attracts and retains top talent.- Spearheaded architectural design and system implementation for a rapidly scaling platform. Built a disciplined, lean engineering culture emphasizing continuous improvement.- Owned the prioritization of the development backlog, ensuring engineering efforts were focused on the highest impact initiatives. Worked cross-functionally with other leaders to drive customer and business value.

Mumbai Area, India

- Led a cross-functional team of 30+ designers, developers, analysts, marketers, and support staff in driving the firm's online mutual fund sales through two transactional platforms - one for investors and another for distributors.- Oversaw all aspects of the e-business vertical, from talent acquisition and team development to technology delivery and achievement of sales targets. Fostered an environment focused on exceptional customer experience and robust security practices.- Spearheaded key initiatives that catalyzed growth and operational efficiencies: -- Implemented machine learning models for product recommendations and churn prevention, enhancing customer engagement. -- Migrated all applications to AWS cloud, reducing infrastructure costs and enabling scalability. -- Transitioned core databases from Oracle to PostgreSQL, optimizing spend on database licensing.- Provided strategic leadership in grooming and mentoring the team. Recruited top talent across diverse roles to build a high-performing, customer-centric workforce driving online sales.

Mumbai Area, India

- Spearheaded the architecture and development of the firm's investor and distributor platforms from the ground up. Built and led a cross-functional in-house team spanning engineering, product management, and quality assurance.- Bridged the gap between executive leadership and technology teams, ensuring tight alignment of engineering initiatives with overarching business goals and priorities.- Architected and implemented a centralized data lake consolidating customer data from disparate internal systems, open APIs, vendors, and other sources. Enabled a 360-degree view of the customer journey.- Established a data services layer atop the data lake, powering all applications and marketing intelligence with a single source of truth for analytics and insights.- Conducted in-depth data analysis to derive actionable strategies for optimizing customer acquisition, activation, retention, and average revenue per user (ARPU). Deployed predictive models for customer lifetime value (CLV) based on ARPU and churn.- Leveraged CLV models to pinpoint areas of improvement for individual advisors and investors, driving targeted interventions to enhance customer experience and profitability.

Mumbai

- Led a team of 6 engineers to redesign the data storage and API layers for the Rediff Books platform- Built a simplified, lean version of the e-Commerce Merchants Administration Console

Mumbai

- Led a team of 3 to provide software maintenance services to clients- Started and maintained a profitable account with an Australian client

- Deployed a data validation framework using an expert system written in Java- Designed and deployed a browser based database administration console for the executive management team

Mumbai Area, India

- Built and maintained web applications for investors and distributors of a leading Mutual Fund firm