• A self-learning, result oriented professional with skills acquired through more than 18 years of overall experience in client relationship, team & people management, delivery management, incident management and project management. I have a relevant experience of 6 years in Team Management and more than 10 years of experience in PMO (Project Management Operations). I have completed PMP certification training from PMI India Pune Chapter in March, 2016. PRINCE2® Practitioner since June, 2016• Disciplined and self-motivated with interpersonal, communication and organizational skills in team management and customer relationship management• Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence • Skilled in analyzing the situation and forecasting roadblocks thereby helping in efficient client delivery• Extended expertise in process implementation, understanding operations sequences, process parameters required to achieve quality characteristics • Recognized as a hands-on, proactive professional who can rapidly identify problems, formulate tactical plans, initiate change and implement effective programs in challenging and diverse environments
Listed skills include Capacity Planning, Project Work, Europe, Client Contact, and 157 others.