Saddled with the responsibility of operating the company's billing system software and strategically handled all customer's complaint, providing appropriate solutions for customers who have issues making payment through the company's software.

Saddled with the responsibility of operating the company's billing system software enabling clients pay their waste bills at the comfort of their homes, This helped to ensure a swift and optimized workflow. Virtually and physically handling all customer's complaints, providing appropriate solutions for customers who have issues making payment through this software and also a follow up to make sure all customers are satisfied.