Peggy Priest, Pmp Email & Phone Number

Http://Www.Heatingandcoolingrochester.Com/

Hamilton, Nj

Originally recruited to bring leadership, process, and customer-facing skills to drive revenue growth and expand the company’s footprint. Subsequently promoted to Director to transition the project management function from a siloed mentality to a cohesive team.Contributions to the Business:Increased revenue and profits while reducing overall cost of delivery through the effective management of an expanding project and client list in the Professional Services business. Upgraded best practices, methodologies, sales, training, and project documentation.Established a Project Management Office (PMO) to accelerate process improvements and ensure consistent execution of project management methodology across the company.Created and delivered quarterly and biannual training to Professional Services team to promote a positive team environment and build cohesiveness. Built strong customer relationships through daily and weekly meetings in line with PMI methodology. Created and maintained Professional Services forecast consisting of projects in progress and in the pipeline, and report on more than $5 million in annual billings. Developed new offerings through VoxUniversity to provide training documentation and classes to customers. Built marketing plan and coached sales team on selling offerings to both potential and existing clients. Drove new sales by supporting sales and business development teams in customer outreach and project quoting.Strengthened project planning and improved visibility into resources by creating a team resource schedule.

Walworth, Ny

Md

Brought on board to partner with SVP to establish and measure performance metrics for Professional Services and Life Cycle Services, focusing on reducing risk and costs through financial analysis. Promoted to Project Manager to oversee the projects for the Professional Services team. Executed multiple wireless projects to assist customers with SAP and other software implementations. Managed full project lifecycle, from quoting to delivery and follow-up.Contributions to the Business:Introduced new project management methodology and structure for Professional Services team. Elevated data and reporting capabilities by assisting in implementation of a new SAP ERP solution for the company. Served as SME for the Professional Services department with responsibility for testing and training, as well as control of all department transactions. Enabled effective decision making at the executive level by providing business trend and inventory reports for Life Cycle Services Department. Delivered unprecedented visibility into Life Cycle Services CSE utilization by leading project to create living document with data for 300+ system engineers.

Bs, Business/Finance, 3.92

Business/Marketing

As, Business Administration