Joy Gould Email & Phone Number

Creating and deploying a strategic workforce plan to address the shortage of qualified health care workers in Maine. Collaborating with health system leaders to implement statewide and community-based initiatives to grow the talent pipeline. Developing new workforce models to advance health equity and health care access in rural and other under-served populations.

Lewiston/Auburn, Maine Area

Develop and manage sector-based training initiatives through a collaboration among the City, the Career Center, WMCA, adult education, youth organizations, local employers and the John T. Gorman Foundation.Gather labor market data, forge employer partnerships, and facilitate program development. Cultivate new relationships for employment opportunities, and job placement.Manage annual budget for the Lewiston Workforce Initiative. Negotiate and monitor contracts with training vendors. Plan timelines and manage training schedules. Develop marketing and outreach strategies to meet enrollment goals and job placement targets.Oversee project evaluation processes by gathering regular feedback, and preparing an annual analysis of program impacts and outcomes for stakeholders. Coordinate and track participants and outcomes.Supervise the Career Coach.

Portland, Maine Area

Led business outreach; coordinated industry partnerships and career pathway projects. Collaborated with trade groups, including: Maine Technology Users Group, Manufacturers Association of Maine, Maine Manufacturing Extension Partnership, and Maine Health Care Alliance to address industry-specific workforce needs.Assisted employers with recruitment strategies such as networking events, job fairs, mock interviews, student outreach, and candidate referrals.Conducted workplace needs assessments and occupational growth surveys to determine “in-demand occupations” within the regional economy. Mapped training and educational offerings to identify career pathways; worked with education partners to develop new offerings when gaps were identified.Managed U.S. Department of Labor-funded grants, including the development of RFPs for innovative training program design. Negotiated budgets and contracts with education and training providers.Ensured adherence to budgets and accurate fiscal and programmatic reporting across multiple stakeholders, contractors, sub-grantees, and funding sources.Developed and implemented work plans across multiple stakeholders to align with regional workforce investment strategies and federal Workforce Innovation and Opportunity Act regulations. Managed industry led initiatives in workforce development. Developed career pathways for key sectors including: Information Technology, Health Care, Transportation Logistics, Precision Manufacturing, Banking and Financial Services.Connected employers, educators and job seekers to create a pipeline of talent for in-demand, high growth industries.

Boston & Greater Portland

Career Ladder MappingResume DevelopmentGrant WritingProgram PlanningDatabase CreationMarketingSocial Media

Provided training and technical assistance to workforce development systems, state agencies, and community-based providers to improve and change existing services. Conducted local and national training on employment, disability and workforce development issues. Designed and implemented web-based curricula utilizing a multimedia approach including WebCT, PowerPoint, Breeze, phone and web conferencing.

Designed and managed customized training and workplace education programs for employer clients. Conducted workplace needs assessments, job task analysis and career ladder mapping to inform program design. Coordinated with instructors and employer clients to develop contextualized curricula. Produced marketing materials, course catalog and web site content. Marketed services by networking with Chambers of Commerce and professional trade organizations.Managed a staff of 7 part-time and full-time instructors.

Conducted labor market analysis to determine career paths for Cambridge residents. Recruited employers to serve as guest speakers to introduce CRLS students to career opportunities. Engaged businesses to provide career opportunities though the Mayors Summer Youth Employment Program, JDNG, and Cambridge Employment Program. Designed and managed a workplace ESOL program for a consortium of area businesses. Tracked success of the program through detailed reporting and evaluation. Developed employer relationships and partnered with community based organizations to increase employment and career ladder opportunities for Cambridge residents. Published directory of employment, education and training programs. Presented workforce development topics to business associations and trade groups. Designed and delivered “Job Hunting on the Internet” workshop to job seekers. Researched grants and secured funding to implement new initiatives.

Assisted individuals with disabilities transition from a job readiness program into competitive employment.Utilized a Person Centered Planning approach to develop career goals and a system of supports.Developed supported employment positions and managed employer relationships. Secured funding from the Department of Labor and Massachusetts Rehabilitation Commission. Exceeded Department of Labor grant placement quota.