Joy Hannan Email & Phone Number

Developed key performance indicators (KPIs) with an emphasis on customer satisfaction.Identified, recommended, and implemented new processes, technologies, and systems to improve and streamline workflow.Leveraged knowledge of PCB and PCBA to recommend optimal design for better manufacturing.Administered the supply chain team to select and perform vendor audits to ensure suppliers exceed quality, capacity, and capability expectations.Enforced corrective actions to identify root causes, implement follow-up action items, apply mitigations, and eliminate reoccurrence.Coordinated cross-training to expand workforce knowledge and eliminate waste and variability

Management and guidance of the Engineering team to optimize design process flow and achieve maximum productivity and total quality

Development and execution of global outsourcing program for PCB to maximize company resources and profitCreation and review of the validation program to evaluate compatibility of outsourcing candidates with the business goal

Process mapping to align customer design with process capability and resource allocationProject management to define, measure, analyze, improve and control parameters critical to quality

Experience in high volume rapid manufacturing environment as well as low volume, high reliability hybrid manufacturingPerformed failure analysis and corrective actions to improve yield, product quality and customer satisfaction