Working on an unannounced adventure, story-rich, narrative video game based on Unreal Engine in third person perspective, heavily focusing on human interaction, exploring and interacting within the environment.• Communicate updates to stakeholders and teams of diverse locations and backgrounds remotely• Manage projects and editing from planning to delivery, ensuring clear, concise, error-free content• Lead meetings and presentations, increasing productivity by fostering a collective atmosphere• Plan, monitor, and report team progress to meet deadlines via JIRA and Confluence• Assist with casting, schedule meetings, and direct voice-over recording sessions• Collaborate with licensors for songs and items to use in the video game

• Facilitated relationships and communication cross departmentally via Slack and other collaboration tools• Prioritized and managed tasks and audits via Google Docs/Drive/Sheets, Smartsheet, and internal CMS• Enhanced QA productivity through technical documentation for process improvements• Detail-oriented content migration, bug tracking and edited HTML/CSS/JSON• Onboarded and trained teams of 10-15 contractors on new projects and tools

• Format, proofread, edit, and ingest educational curriculum content from Docx files to PDF via HTML and CSS• Prioritize and manage tasks via Google Docs and Google Drive• Improve productivity through solid teamwork and webinar meetings• Facilitate process with coding improvements and quality assurance testing

• Guided a team of technical writers and editors, evaluating and giving feedback for final approval• Maintained efficient interpersonal communication with other departments and vendors• Streamlined technical documentation ensuring adherence to quality standards• Scheduled and resolved tasks via ticketing system, phone calls, email, and chat• Meticulously reviewed and proofread items and SKUs on database

• Managed a team of writers, editing and formatting deliverables for quality consistency • Organized and maintained content and data on WordPress, Vimeo, Word, and Excel• Proofread, translated, and transcribed audio and text in English and Spanish• Prepared and managed monthly budgets and accounts payable• Maintained positive and reliable communication with clients

This was an unconventional library which allowed for events such as live concerts, meetings, and even some weddings after hours. Regularly I switched between coordinating public relations with patrons and circulating library materials. When needed, I also assisted in processing and mending library materials in the tech services department. • Effectively balanced exceptional customer service, problem-solving, and administrative tasks• Proactively created a technical manual which assisted a smoother process in balancing daily budgets • Showcased enthusiastic versatility working independently and collaboratively• Planned and organized staff assignments to maintain the lost & found • Learned and adapted to new procedures quickly and efficiently

[Promoted after 6 months to Library Assistant II]