Joylene C. Email & Phone Number

New York, New York, United States

• Serve as the principal Relationship Manager for a portfolio of 24 large corporate clients spanning several industries, including technology, healthcare, hospitality, financial services, and manufacturing.
• Amplify Supporter value and ROI through proactive relationship building, monitoring their engagement to build on and cater to the particulars of their partnership, and supporting their evolving needs.
• Collaborate with a global team to craft content for client deliverables, presentations of Catalyst’s workplace research, and tailored communications to best assist companies in advancing women in the workplace.
• Assist in identifying and delivering select supporter services including speaking engagements, events, and facilitated training sessions.
• Member of the Catalyst Awards Evaluation Committee, 2022 - present.

New York, New York, United States

• Developed and maintained long-term collaborative partnerships with Supporter organizations to implement and scale their diversity, equity, and inclusion learning plan utilizing Catalyst resources and products.
• Responsible for all logistics and coordination to execute virtual and in-person workshops, site licenses, and train the trainer sessions for each organizational Supporter's unique rollout.
• Liaison for EMEA and APAC partners and Supporters.
• Co-emcee of the first Spanish language summit, Real Change with MARC, in Panama City, Panama 2022.

Miami, FL

• Supervised the planning, development, and implementation of IT operations for a team of 3 technicians tasked with ensuring office equipment optimization in 12 national and global offices.
• Automated the daily blotter and suitability compliance reports which reduced human error by nearly 100% and cut manual review hours in half.
• Analyzed daily financial transactions for compliance with federal and company policies.
• Coordinated the successful migration of companywide phone system to VOIP (voice over internet protocol) and email migration to O365 for 150+ users.

Miami, Florida, United States

• Planned and managed all international travel arrangements, activities, and expense reports for principal brokers and executives traveling to and from the U.S.
• Upgraded and transformed the in-house physical storage systems and created a master inventory list for all office supplies.

170 Central Park West

• Provided key developmental and logistical support to the Associate Director and the Education Division that streamlined event planning and outreach efforts.
• Facilitated a wide range of inquiry-based professional development workshops, including full-day events, catering to K-12 educators.
• Aided the rollout of a suite of professional learning opportunities and programmatic activity worth $25K.
• Helped establish the inaugural District 75 Social Studies Fair attended by 65 schools and 250+ projects created by students with special needs.

170 Central Park West

• Created dynamic, knowledgeable dialogue with student groups by employing various teaching modalities, including analysis of historical artifacts, paintings, and documents.
• Utilized inquiry-based learning to engage students in empathetic, critical analysis in order to find connections between the past, their present reality, and collective future.

New York City

• Established the overall daily operations for the Learning Design and Development Teams while simultaneously introducing new procedures that streamlined the ongoing work of the Operations Department.
• Developed the first staff processes manual as well as a revised manual for the Operations Team.
• Successfully directed steering committee of 6 nonprofit organizations and all project phases for Emoti-Con youth conference, which brought in over 300 attendees.
• Managed officewide transition from hard-copy record keeping system to a cloud storage.

New York, NY

• Developed and wrote curriculum and recipes; content for product reviews and our associated blog (part of the Cooking Light Bloggers Community;) and was a contributing writer and editor for the now published Everybody.
• Created and inspired culinary and nutritional excitement through hands-on classes centered on healthy, child-friendly recipes, while enforcing safe and sanitary cooking spaces and habits for children ages two and up.
• Processed registration and invoices for class fees and expenses, while developing and maintaining office teaching calendar and conducting outreach to new venues and schools.

212 West 83rd Street, New York, NY 10024

• Taught daily enrollment courses and guided group tours through museum exhibits, as well as outreach programs in various schools and libraries throughout the five boroughs.
• Facilitated multi-sensory learning geared towards children of diverse learning styles, including those with special needs, through co-teaching and hands-on activities.

212 West 83rd Street, New York, NY 10024

• Facilitated and promoted healthy behavior, good nutrition, and physical fitness through original arts-based curriculum centered on the latest medical and scientific information on overall well-being for young children.
• Collaboratively taught and evaluated pilot curriculum, developed in conjunction with the National Institute of Health (NIH) and the New York City Department of Health and Mental Hygiene (NYCDOH), in various East Side.

227 West 27th Street, Room 612, New York, NY 10001

• Collaborated with the founder and team to establish the Writing Studio, a collaborative studio space designed for students to engage in their writing from brainstorming through to editing.

Bachelor Of Science - Bs, Visual Arts Management

Activities and Societies: Latin American Student Organization; Student Ambassador; and Educational Skills Mentor

Associate Of Arts And Sciences - Aas, Fashion Merchandising Management

Activities and Societies: Latin American Student Organization; Student Ambassador; and Educational Skills Mentor

High School Diploma, Fashion Design And 2D/3D Art