Joy Lu Email & Phone Number

• Daily invoice process on MYOBManaged accounts payable function for 4 subsidiary companies. The average volume invoices I processed was 50 per day. But at the busiest period, I needed to enter over 200 invoices every day. • Responsible for Accounts Payable and Receivable Processed payment run every Wednesday and Thursday for 3 subsidiary companies. Each time I was required to prepare and process over 50 suppliers’ invoices. In financial year of 2013 - 2014 the amount I processed was about $30 million, with no error. • Monthly end processes1. Assisted our accountants for monthly reports2. Reconciled 6 bank accounts and 2 petty cash accounts. 3. Checked each job code and account code were recorded correctly. 4. Updated fixed assets register• RCTI (Recipient Created Tax Invoices ) payment managementCreated RCTI every month when we paid claim fees and commissions to our clients and brokers. This required approx. 80 invoices and around $4 million payments.• Liaise with Project Manager for weekly RCTI payment We started a new project that required me to manage RCTI payment every week for over 40 clients since Nov 2014. There were 7 project managers who sent RCTI advices to me and clients for each payment. I needed to create RCTI that were based on RCTI advices and send each payment list to the Sydney office to process payments – all error free.• Generate sales invoices to customer and follow up collection of debts I was responsible for generating and sending invoices to clients. I had the responsibility to chase them by sending email or call to our debtors to follow up collection.• Enter general journal for transactions 1. General Journal entries for Revenue and Reverse accruals every month2. Record General Journal that were requested by accountants• Solve the invoice queriesResponded to all emails and phone calls from clients and customers about invoice queries within 2 days.

• Entered enrolment forms and students’ assessments into Student Management System (VETtrak)• Use TDA student system to record student’s paper work• Managed student files and record • Reported to Quality Administration Manager for any data errors and queries• Checked file details to ensure they met Government requirements

*Updated Student Management System --- VETtrak*Management of WELL project*Entered enrolment forms, data entry and issue certificates for WELL participants and trainees*Audited trainee files*Weekly/Monthly reporting *Created templates such as assessment summary*Ad Hoc Administration

• Performed various administrative/clerical duties such as: documenting, reporting, correspondence, data entry, photocopying, faxing, mailing, and filing system.• Answered telephones and transfer to appropriate staff member.• Using the school’s student administration system, process student enrolments including enrolment amendments, maintenance of records and accuracy of data • Develop, review and document procedures and processes for which this position is responsible, and coordinate the maintenance of other documentation as required• Assist teachers to deliver Global Positioning Services sessions (GPS). An introduction delivered to over 3,000 students in 2012, each student who enrolled at Box Hill Instituted participates in this session• Provide administrative and other support to team members to ensure that quality service is provided to customers • Filed and recorded student’s documentation, electronic files and reports.

China

• Handled personal loan and home loan application• Updated customer database on a daily basis, in order to monitor mortgage payments• Provided financial advice to achieve customer investment goals, built trust relationship with clients • Sought new business on lending and investments• Provided bank products to clients to suit their needs• Managed own customer bases for both personal lending and investments• Made calls to generate new business• Managed daily plans and monthly reports

Master Of Commerce

Diploma

Bachelor Of

Diploma