Joy Lopez, Mba Email and Phone Number
Joy Lopez, Mba work email
- Valid
Joy Lopez, Mba personal email
- Valid
- Valid
As the Director of Sales and Community Engagement Strategy at Healthfirst, I lead the strategic planning, execution, and measurement/reporting of retail and community engagement initiatives across the organization. I have robust experience in product, marketing, sales, operations, and process improvement in various industries, including healthcare, airline, retail, and consulting. My passion is about solving complex business problems, driving innovation, and building organizational capabilities and high-performing teams in dynamic environments. I have a proven track record of delivering measurable results and value for the customers, partners, and stakeholders. Some of my achievements include developing and implementing a retail channel strategy that increased member acquisition and retention, optimizing processes to improve efficiency and performance, establishing partnerships and alliances, and planning and executing programs and events to enhance brand awareness and loyalty.I hold an MBA from Fordham Gabelli School of Business and continue to pursue professional growth opportunities, including the most recent TRAILBLAZER ASCENT: NAVIGATOR certification from Harvard Business Corporate Learning.
-
Director - Sales & Community Engagement Strategic Planning & OperationsHealthfirst 2021 - PresentNew York, Ny, Us
-
Director - Retail Channel Strategy & OperationsHealthfirst 2018 - 2021New York, Ny, Us
-
Sr. Manager - Retail StrategyHealthfirst 2015 - 2018New York, Ny, Us
-
Manager - Customer Operations & Retail ManagementAffinity Health Oct 2014 - Aug 2015Customer channel (retail and call center) strategy, implementation, and measurement.
-
Sr Consultant - Marketing & Sales EffectivenessPwc Nov 2012 - Jul 2014GbDevelopment, alignment, and implementation of marketing & sales strategic initiatives (and day-today execution/management of operations/M&S projects) to drive performance, analysis/measurement of outcome, and decision-making. -
Consultant/Engagement Manager - Customer Strategy & Growth Advisory/Marketing & Sales EffectivenessKpmg Jan 2011 - Dec 2012New York, Ny, UsProvided advice and consulting services focused on helping client organizations across industries achieve growth – through assessment and management of opportunities and risks, and design of strategy and solutions in order to enhance brand, transform customer experience, grow and retain customers, and increase operational efficiencies in processes and delivery of products/services. Produced industry/market research and analysis, content and proposals (RFPs), marketing materials and client deliverables. -
Assistant Vice President - Customer Loyalty & Product/Program Strategy & OperationsPhilippine Airlines 1995 - 2004Metro Manila, PhLed two departments with over 40 managers/staff, in developing and delivering innovation and customer initiatives through various marketing products and programs.Customer Loyalty/Frequent Flyer Programs and Inflight Products• Led the development and operations of a complex airline rewards program with responsibility over membership goals, program mileage accrual/redemption structure and benefits and offering including airline partnerships/alliances; partnered with Marketing and advertising agencies in development and execution of integrated marketing communications and campaigns to support branding, and drive customer acquisition/retention. • Led development of in-flight products and provided oversight of aviation vendors for in-flight seating, meals, shopping and entertainment programming (reading materials, inflight audio/video programming, flight safety videos), and other amenities customized to specific markets.Customer Experience • Led customer journey strategy and integration of customer touch-points (digital channels, service center call center, airport check-in, airport lounges, and inflight), customer experience and operational effectiveness.Prior positions held: Manager-Branding & Communications (Advertising, Promotions & Events)Analyst-Market Planning & Business Development
Joy Lopez, Mba Skills
Joy Lopez, Mba Education Details
-
Fordham Gabelli School Of BusinessBusiness Strategy -
University Of The PhilippinesMarketing
Frequently Asked Questions about Joy Lopez, Mba
What company does Joy Lopez, Mba work for?
Joy Lopez, Mba works for Healthfirst
What is Joy Lopez, Mba's role at the current company?
Joy Lopez, Mba's current role is Director @ Healthfirst | MBA, Customer Strategy & Operations Leader.
What is Joy Lopez, Mba's email address?
Joy Lopez, Mba's email address is jo****@****hoo.com
What schools did Joy Lopez, Mba attend?
Joy Lopez, Mba attended Fordham Gabelli School Of Business, University Of The Philippines.
What skills is Joy Lopez, Mba known for?
Joy Lopez, Mba has skills like Crm, Cross Functional Team Leadership, Management, Strategy, Leadership, Process Improvement, Marketing Strategy, Market Research, Project Management, Program Management, Product Development, Marketing.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial