Joy Carroll

Joy Carroll Email and Phone Number

Patient Access, Reimbursement and Policy Leader
Joy Carroll's Location
Greater Richmond Region, United States, United States
About Joy Carroll

Versatile, award-winning, and highly accomplished biopharmaceutical professional with broad experience in healthcare/practice consulting, reimbursement, patient advocacy, and managing hospital and physician accounts. + Extensive knowledge of the reimbursement market, PBMs, and managed care field. + Highly skilled in cross-functional collaboration with field sales, district managers, and managed market/healthcare policy teams to build and implement pull-through strategies to control access and remove barriers for patients and providers. + Demonstrate outstanding business acumen, strong analytical skills, passion, effectiveness, and innovation. + Nationally recognized as a team leader, collaborator, and mentor with exceptional interpersonal and consultative skills. Won “Reimbursement Manager of the Year” three times, “Peer Leadership Award,” “Circle of Excellence Award” four times, and Leadership Council.20+ years of reimbursement experience (Buy and Bill & SPP)20+ years of injectable/infusible/biologic experience7 years of direct HUB experience

Joy Carroll's Current Company Details

Patient Access, Reimbursement and Policy Leader
Joy Carroll Work Experience Details
  • Takeda
    Sr. Field Reimbursement Manager
    Takeda May 2018 - Apr 2023
    Tokyo, Jp
    Navigated through reimbursement barriers for patients and providers, that impeded or delayed appropriate patient access to treatment and/or prevented optimal patient outcomes. Played a significant role in strategy development and execution in preparation/response to marketplace changes.
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  • Takeda Pharmaceuticals, Usa
    Field Reimbursement Manager
    Takeda Pharmaceuticals, Usa Oct 2016 - May 2018
    Served as a subject matter expert in educating and problem-solving patient access issues. Educated staff about financial assistance/alternative funding options while informing providers on payer prior authorization requirements, coverage status, and payer appeals requirements.
  • Allergan
    Neuroscience Business Practice Specialist
    Allergan Sep 2014 - Oct 2016
    Dublin, Coolock, Ie
    Provided consultative support to neurologists/physiatrists/urologists and educated them on the reimbursement process to enhance the efficiency of the process and increase patient access. Performed assessments in offices and utilized problem-solving skills and strategic thinking to help providers enhance the patient’s journey.
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  • Allergan
    Sr. Reimbursement Business Manager - Neurology/Urology/Retina
    Allergan Apr 2004 - Sep 2014
    Dublin, Coolock, Ie
    Worked effectively with the BOTOX® and OZURDEX® stakeholders by proactively managing reimbursement processes/issues and increasing practice efficiencies within hospitals/academic institutions and physician practices to ensure patient access.
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  • Covance Market Access Services
    Account Manager
    Covance Market Access Services Sep 2001 - Apr 2004
    Princeton, New Jersey, Us
    Managed account teams and was responsible for healthcare policy assessments, and reimbursement/strategic planning for emerging technologies in pharmaceutical, biotechnology, and medical device industries. Established reimbursement and patient assistance program parameters and created all necessary standard operating procedures (SOPs) with assistance from the account team. Provided strategic counsel to clients regarding program design, opportunities for enhancements, and new services. Analyzed payer policies, identified program trends, and implemented opportunities for intervention with payers, client reporting, and system modifications.
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  • Covance Market Access Services
    Program Associate
    Covance Market Access Services Jun 1997 - Sep 2001
    Princeton, New Jersey, Us
    Key consultant for numerous pharmaceutical manufacturers’ hotlines and patient assistance programs. Acted as a liaison to healthcare organizations, the medical community, manufacturers' representatives, and patients regarding reimbursement criteria and the resolution of problem claims and denials. Identified business development opportunities by analyzing payer and provider issues related to Medicare, Medicaid, managed care, and traditional markets to forecast strategic opportunities in business development. Provide detailed weekly/monthly/quarterly statistical and written reports.
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Joy Carroll Education Details

  • Florida International University
    Florida International University
    Msw
  • The Catholic University Of America
    The Catholic University Of America
    Psychology

Frequently Asked Questions about Joy Carroll

What is Joy Carroll's role at the current company?

Joy Carroll's current role is Patient Access, Reimbursement and Policy Leader.

What schools did Joy Carroll attend?

Joy Carroll attended Florida International University, The Catholic University Of America.

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