Joy Marshall
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Joy Marshall Email & Phone Number

Program administrator and organizational change specialist leading strategic initiatives to deliver enterprise transformation for private and public sector organizations at City of Atlanta
Location: Atlanta, Georgia, United States 9 work roles 5 schools
1 work email found @tdallassmith.com 2 phones found area 770 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@tdallassmith.com
Direct phone (770) ***-****
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Current company
Role
Program administrator and organizational change specialist leading strategic initiatives to deliver enterprise transformation for private and public sector organizations
Location
Atlanta, Georgia, United States
Company size

Who is Joy Marshall? Overview

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Quick answer

Joy Marshall is listed as Program administrator and organizational change specialist leading strategic initiatives to deliver enterprise transformation for private and public sector organizations at City of Atlanta, a company with 5117 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at tdallassmith.com, phone signal with area code 770, and a matched LinkedIn profile for Joy Marshall.

Joy Marshall previously worked as Managing Consultant at Shiiift | Administrative Management & Consulting and Programs and Performance Administrator at City Of South Fulton Georgia. Joy Marshall holds Influence And Persuasion In Leadership from Harvard Extension School.

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Email format at City of Atlanta

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{first_initial}{last}@tdallassmith.com
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Profile bio

About Joy Marshall

Over the past 15+ years, I have acquired extensive experience in leading complex, multimillion-dollar projects to build robust operational infrastructure and performance-driven cultures at government agencies such as the Department of Employment Services (DOES) and corporate leaders such as Georgia Pacific and Westin Engineering. This experience – coupled with my business analysis and relationship management expertise – has enabled me to proactively identify operational gaps and collaborate with internal and external stakeholders to introduce unique business process solutions that enhance user experience, deliver double-digit cost reductions, and improve transparency in client communications. A few of my achievements include:★Developing the first strategic plan for the City of South Fulton by collaborating with elected officials, department heads, staff, and consultants to outline the vision, core values, and strategic goals for the City.★ Creating the City of South Fulton’s first Citizen Response Center (CRC) to responding to and direct calls for all City departments, with 25 live representatives providing 24/7 phone support.★Achieving an 80% reduction in customer service case backlog at the Department of Employment Services (DOES) by leading process improvement teams for the Intranet Quorum (IQ) customer service platform.★Heading plan to re-launch the American Job Center HQ at DOES, including technology enhancements to deploy a ticketing system (Qmatic) to reduce customer wait times and support customers with disabilities. I am a collaborative, cross-functional leader and effective communicator who builds high-performing project teams while cultivating robust internal/external stakeholder relationships to align project strategy and deliverables with business goals. Sincerely, Joy A. Marshall

Listed skills include Management, Leadership, Process Improvement, Budgets, and 46 others.

Current workplace

Joy Marshall's current company

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City of Atlanta
City Of Atlanta
Program administrator and organizational change specialist leading strategic initiatives to deliver enterprise transformation for private and public sector organizations
Atlanta, GA, US
Website
Employees
5117
AeroLeads page
9 roles · 18 years

Joy Marshall work experience

A career timeline built from the work history available for this profile.

Managing Consultant

Current

Atlanta, US

KEY DUTIES★ Oversee data quality practices to support marketing segmentation strategy planning and program development, resulting in successful outcomes and company sales. ★ Produce organizational bylaws for best legal, compliance, and governmental practices and protection of EEO initiatives for all employees.★ Facilitate the development of the employee.

2008 - Present ~18 yrs 4 mos

Programs And Performance Administrator

Atlanta, Georgia, US

KEY DUTIES★ Directs the Office of Programs and Performance for a newly chartered City and coordinates Customer Service, Open Records, and Geographic Information Systems departments.★ Identifies organizational business challenges and opportunities to formulate solutions, scope statements, corrective business processes, and statistical performance.

Jul 2018 - Oct 2021

Program Analyst

Washington, District Of Columbia, US

KEY DUTIES★ Devised and executed best processes and reporting functions for risk management, stakeholder engagement, human resource management, and change management to boost program portfolio efficiency and effectiveness. ★ Streamlined best data quality practices for KPI dashboard metrics for multiple agency reports, including the Annual Report, Customer.

Mar 2017 - Jul 2018

Consulting Associate

Atlanta, GA, US

At Quality Executive Partners (QxP), our mission is to bring bold revolution to quality consulting. We are fueled by the passion for doing what is right and being the much needed disruptive innovation! There may be nothing revolutionary about passion, but we turn that passion into real value, built on integrity and long-term client partnerships. And, in.

Jul 2014 - Mar 2018

Manufacturing Administrator

Atlanta, GA, US

KEY DUTIES★ Directed the Office of the Vice President of Manufacturing, which included 34 facilities, five regional managers, and four capability leaders.★ Coordinated RCA reporting process, administered KPI reports and tracking, site shutdown day’s outage, and other capital projects.★ Organized and facilitated quarterly meetings for 65 team leaders within.

Oct 2012 - Jun 2014

Project Administrator/Executive Assistant To Vp - East Region

Charlotte, North Carolina, US

KEY DUTIES★ Headed a team of 20 inclusive of 16 project managers/two administrators, and supervised the East Region’s HR Administration, including new employee orientation, termination, benefits administration, Resource Allocation, and Resource Leveling.★ Oversaw the accounts payable and receivable functions while directing East Region’s Pre-Billing.

Dec 2008 - Aug 2012

Executive Assistant To Sourcing Vps And Directors/Special Projects Coordinator

Hd Supply/The Home Depot

KEY DUTIES★ Delivered support to Operations, Finance, EHS, and Real Estate Departments and back-up support for CEO and VP Executive Administrative Assistants.★ Planned two annual supplier conferences and an annual leadership conference and supported the merchandising team in the administrative management of the merchandising process for both private label.

Dec 2006 - Dec 2008

Executive Assistant To Svp Of Development/Event Coordinator

Atlanta, Georgia, US

KEY DUTIES★ Supported the executive administrative team with planning and preparation of Quarterly Board meetings and Annual Shareholders meeting.★ Designed an Administrative Support Manual as a quick reference for the Executive Administrative team/new hires while aiding the Executive Administrative team with the creation/implementation of the Quarterly.

Dec 2005 - Sep 2006
Team & coworkers

Colleagues at City of Atlanta

Other employees you can reach at atlantaga.gov. View company contacts for 5117 employees →

5 education records

Joy Marshall education

Influence And Persuasion In Leadership

Harvard Extension School

Approaches To Successful Public Speaking

Georgetown University School Of Continuing Studies

Sharepoint Site Collection And Site Administration

New Horizons Computer Learning Centers - Englewood

Project Management

Pm Perfect

Accounting

Ics
FAQ

Frequently asked questions about Joy Marshall

Quick answers generated from the profile data available on this page.

What company does Joy Marshall work for?

Joy Marshall works for City of Atlanta.

What is Joy Marshall's role at City of Atlanta?

Joy Marshall is listed as Program administrator and organizational change specialist leading strategic initiatives to deliver enterprise transformation for private and public sector organizations at City of Atlanta.

What is Joy Marshall's email address?

AeroLeads has found 1 work email signal at @tdallassmith.com for Joy Marshall at City of Atlanta.

What is Joy Marshall's phone number?

AeroLeads has found 2 phone signal(s) with area code 770 for Joy Marshall at City of Atlanta.

Where is Joy Marshall based?

Joy Marshall is based in Atlanta, Georgia, United States while working with City of Atlanta.

What companies has Joy Marshall worked for?

Joy Marshall has worked for City Of Atlanta, Shiiift | Administrative Management & Consulting, City Of South Fulton Georgia, D.C. Department Of Employment Services, and Quality Executive Partners, Inc. (Qxp).

Who are Joy Marshall's colleagues at City of Atlanta?

Joy Marshall's colleagues at City of Atlanta include Keith Johnson, Germaine Dearlove, Scott Goebel, Davis A, and Kim Brown.

How can I contact Joy Marshall?

You can use AeroLeads to view verified contact signals for Joy Marshall at City of Atlanta, including work email, phone, and LinkedIn data when available.

What schools did Joy Marshall attend?

Joy Marshall holds Influence And Persuasion In Leadership from Harvard Extension School.

What skills is Joy Marshall known for?

Joy Marshall is listed with skills including Management, Leadership, Process Improvement, Budgets, Human Resources, Project Management, Event Planning, and Social Media.

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