Joy Moraes Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

• Responsible for end-to-end requirement understanding and solution offering by liaising with clients and technical team.• Establish contact and develop relationships with prospects, recommending solutions, information and guidancewhenever required. Actively seek out new sales opportunities through cold calling, net-working and social media.• Overall project management by systematic planning and execution while co-coordinating with engineering, quality,production and packaging/logistics team.• Organizing and facilitating meetings with client and technical team for smooth functioning.• Tracking activities against the detailed project plan to meet customer’s quality and delivery expectations.• Managing drawing and document approvals, payment collection as per contract terms and resolving technical orcommercial queries.• Negotiate and close deals and handle complaints or objections.• Gather feedback from customers and prepare action plans to mitigate issues with the help of technical team.

India

• Inspection of various process equipments such as reactors, tanks, columns, filters and dryers during every stage offabrication, for glass lined and non-glass lined in accordance with design code, dimensionally as well as visually.• Effectively provide support and clarification to clients on technical issues.• Drafting of SOP's, protocols, QAP/ITP's and qualification documents for quality assurance purposes.• Monitoring production operations for compliance with specifications and promptly reporting defects.• Performing material inspections in accordance with code requirement and TDC and drafting reports to detail non-conforming material issues.• Proficient in reading and interpretation of technical drawings, specific code requirement and glass lining graphs.• Maintaining calibration record of gauges and instruments.• Handling TPI & preparing stage-wise inspection reports & material heat charts.• Continually improve methods and procedures for processes, measurement, documenting and workflow techniques.• Documentation as per ISO, ASME U-Stamp, SELO, PED requirements.

Anand, Gujarat, India

Palghar Area, India

Worked as a Quality Control Engineer along with that for a perdid of 8 months effectively executed Production Planning as per the schedule and plant layout.