Joy Ellis, Ccds Email & Phone Number

Oceanside, CA

• Achieve sustainable sales success by creating and implementing sales strategies, within key accounts in hospital market across Southern California, Arizona, Hawaii, and Alaska
• Optimize new opportunities for company growth through client prospecting, and development through cold calling, and following up leads from key health care conferences and client referrals
• Conduct in-depth analysis of existing client accounts for promoting and up selling new product offerings
• Cultivate and maintain exceptional client relationships, through active participation in client and industry wide meetings; and fostering culture of client equity, and teamwork

San Diego, CA

• Provided effective educational instruction in all phases of clinical documentation management program, assessment, and implementation
• Achieved and maintained sustainability of success for clients, by ensuring systematic follow-up, including providing comprehensive support for 20 individual clients, and monthly analysis of data submitted
• Promoted success of facility by customizing recommendations for financial, and associated benefits in ‘Value based Purchasing’ model
• Served as SME in software system, and ICD-9 strategies embedded in software, including coding clinics and guidelines
• Provided instructional support of clinical documentation specialist in software use, and process of assigning principle diagnosis and DRG concurrently

Melbourne, FL

• Administered educational instruction for physicians on EHR, and HIE initiative on 4 hospital systems
• Led extensive engagement in all aspects of Allscripts SCM system from initial training, to follow-up and troubleshooting with all physicians in health system, including orders reconciliation, RX Writer and Mobile MD II
• Serve as effective liaison for collaborating between physicians, clinical informatics, and HIT in development and use of clinical applications
• Oversaw design, implementation, and facilitation of educational programs and tools, relating to use and philosophy of designated clinical systems

Melbourne, FL

• Provided comprehensive clinical support as independent clinical educator, with 100% travel nationwide
• Led successful product conversion through in-depth product evaluations
• Increased sales to physician clinics, and urgent care facilities, as independent sales representative for NuCare Pharmaceuticals
• Oversaw complete life cycle sales management from evaluation to implementation and follow-up
• Managed successful development of individualized education programs for IV pump training
• Met and exceeded educational needs of hospital with development of in-service programs, by closely collaborating with nursing education department

San Juan Capistrano

• Led clinical support for 7 sales territories in western region of infusion systems division, reporting to regional sales manager
• Increased sales of infusion pumps, medication dispensing system (SureMed), and related disposable products, as part of successful sales team
• Determined best product for specific clinical areas, through in-depth review of customer needs in all departments of hospital
• Achieved customer goals, by customizing development and implementation of servicing programs
• Served as effective clinical liaison for customers, by troubleshooting product issues, reviewing product utilization, and developing presentations
• Established solid record of successful sales to hospital senior management team, including CFO, CNO, and director of materials

Ba Healthcare Administration, Ba, Healthcare Administration

Studied Healthcare Administration

Associate Of Arts (Aa), Registered Nursing/Registered Nurse

Completed the Clinical rotations for AA in Nursing.

Madison College At The Time Only Offered, Pre-Nursing Studies

Studied pre-nursing

Hitech Workforce, Implementation Support Specialist, Himss Nationally Certified Hitech Implementation Specialist

Obtained my HITECH Pro for a implementation specialist