Jenny Joyner Email & Phone Number

Mooresville, NC

Charlotte, North Carolina Area

2011-2013: Junior League Wearhouse2010-2011: Kids HealthLink, Marketing Focus Group2009-2010: Levine Children's Hospital Family Resource Center2008-2009: Board Member, Research and Development Chair, Levine Children's Hospital Family Resource Center 2007-2008: Research and Development Vice Chair, Levine Children's Hospital Family Resource Center2006-2007.

• Represented the Southern Region as one of nine global subject matter experts. Provided expertise to 5 offices and 4 career centers. Trained and mentored 3 Job Resource Consultants in the region.
• Selected to participate in 6-person global team to redefine company’s services and present recommendations to senior executive leadership. Conducted market analysis, created pre- and post-change communications.
• Wrote articles for corporate blog, solicited contributions from knowledge specialists, and provided technical expertise for career management website.
• Created marketing materials for and presented service differentiators during client meetings, increasing awareness of company’s core capabilities.
• Managed online discussion groups and email marketing campaigns for distribution of career management-related information and professional networking opportunities.
• Provided technical support as a SharePoint administrator and managed content for internal wiki.

• Developed client relationships and managed job development in two offices.
• Conducted market research to identify changes in labor market, key employment trends, and emerging opportunities, ensuring alignment between client population and prospective employers.
• As regional administrator for Adicio and Taleo (talent management software), promoted proprietary job banks to clients and employers, conducted data analyses, and resolved technical issues.
• Developed and managed recruiting events (job fairs, panel discussions, and employer showcase).
• Distributed postings and sourced talent, presenting qualified resumes to employers and search firms.
• Customized marketing materials for job development resources to appropriate audiences.

• Programmed interactive learning modules (simulations) for a center serving over 1,000 individuals.
• Developed instructor-led training on the use of job search resources (research databases, job banks, and search engines).
• Created a significant savings to operating expenses by facilitating market research training for over 300 clients at 3 career centers supporting chemical manufacturing, energy, and real estate industries.
• Assessed training deficiencies among adjunct staff and provided initial and remedial instruction on proprietary CRM database, Enterprise eTime (labor management solution), and Concur (automated expense management).
• Provided market research to business development team within short timeframes.

• Sourced applicants, reviewed resumes, and conducted preliminary interviews for temporary staff positions at a career center supporting a Fortune 10 company. Trained and supervised student intern.
• Researched and negotiated cost effective options for consultant travel, resulting in saving over $2,600 per person each year. Developed Excel spreadsheet to track expenses for $1 million client project and applied.
• Annually coordinated 6 client-focused events and developed monthly client marketing letter.

• Assisted in developing the regional strategic marketing plan for three markets - Atlanta, Greenville, and New York.
• Designed sales collaterals and created advertisements for business journals and trade publications.
• Developed corporate client and vendor relationships.
• Managed logistics and supervised local staff members for private/professional events.

Master Of Science (M.S.)

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