2011-2013: Junior League Wearhouse2010-2011: Kids HealthLink, Marketing Focus Group2009-2010: Levine Children's Hospital Family Resource Center2008-2009: Board Member, Research and Development Chair, Levine Children's Hospital Family Resource Center 2007-2008: Research and Development Vice Chair, Levine Children's Hospital Family Resource Center2006-2007: Junior League Wearhouse

Represented the Southern Region as one of nine global subject matter experts. Provided expertise to 5 offices and 4 career centers. Trained and mentored 3 Job Resource Consultants in the region. • Selected to participate in 6-person global team to redefine company’s services and present recommendations to senior executive leadership. Conducted market analysis, created pre- and post-change communications, designed global surveys, engaged focus groups, and developed presentations.• Wrote articles for corporate blog, solicited contributions from knowledge specialists, and provided technical expertise for career management website.• Created marketing materials for and presented service differentiators during client meetings, increasing awareness of company’s core capabilities.• Managed online discussion groups and email marketing campaigns for distribution of career management-related information and professional networking opportunities. • Provided technical support as a SharePoint administrator and managed content for internal wiki.• Designed and maintained Access database of over 5,000 profiles to facilitate candidate sourcing and screening. • Managed relationships with more than 200 corporate recruiters and hiring managers, connecting job seekers with prospective employers through proprietary job banks and employment events. • Developed web-based training and interactive eLearning on social networking, internet-based research techniques, and employment strategies.• Interpreted career assessment and personality inventory results (Birkman FirstLook and MBTI).• Facilitated workforce transition workshops and modules for nonexempt and exempt employees. Coached executive-level clients on social networking and job search technologies. • Presented change management, personal branding, and career development topics at associations and universities.

Developed client relationships and managed job development in two offices. • Conducted market research to identify changes in labor market, key employment trends, and emerging opportunities, ensuring alignment between client population and prospective employers.• As regional administrator for Adicio and Taleo (talent management software), promoted proprietary job banks to clients and employers, conducted data analyses, and resolved technical issues. • Developed and managed recruiting events (job fairs, panel discussions, and employer showcase).• Distributed postings and sourced talent, presenting qualified resumes to employers and search firms. • Customized marketing materials for job development resources to appropriate audiences. • Partnered with colleges to strengthen career service programs. Facilitated yearly job search seminar for college students.

• Programmed interactive learning modules (simulations) for a center serving over 1,000 individuals.• Developed instructor-led training on the use of job search resources (research databases, job banks, and search engines).• Created a significant savings to operating expenses by facilitating market research training for over 300 clients at 3 career centers supporting chemical manufacturing, energy, and real estate industries. • Assessed training deficiencies among adjunct staff and provided initial and remedial instruction on proprietary CRM database, Enterprise eTime (labor management solution), and Concur (automated expense management).• Provided market research to business development team within short timeframes.

• Sourced applicants, reviewed resumes, and conducted preliminary interviews for temporary staff positions at a career center supporting a Fortune 10 company. Trained and supervised student intern.• Researched and negotiated cost effective options for consultant travel, resulting in saving over $2,600 per person each year. Developed Excel spreadsheet to track expenses for $1 million client project and applied pivot tables to generate aggregate perspectives. • Annually coordinated 6 client-focused events and developed monthly client marketing letter.

• Assisted in developing the regional strategic marketing plan for three markets - Atlanta, Greenville, and New York. • Designed sales collaterals and created advertisements for business journals and trade publications. • Developed corporate client and vendor relationships.• Managed logistics and supervised local staff members for private/professional events.