Joy Partain Email & Phone Number

Houston, Texas, United States

• Helping clients keep constituents informed and engaged. Shaping the optics equation with media and the public. Coaching leaders on effective and compassionate communications.
• Press Strategy and Execution
• Media Training for executives and subject matter experts
• Community Relations, with elected officials, partner organizations, and corporate funders
• Crisis Responses and Recovery Tactics
• Stewardship Communications

Houston, Texas Area

• Oversaw branding, advertising, and media relations for 150+ public programs annually, including art exhibitions, performances, public policy lectures, festivals, and outreach activities. On-camera spokesperson. Managed.
• Managed communications re: COVID-19 building closure and new view-from-home programming.
• Increased press coverage by over 600% in first eight months.
• Increased attendance for major festivals attracting first-time visitors, e.g., AsiaFest (220% increase year over year), Lunar New Year (46% increase), and Night Market (14% increase).
• Updated branding for all in-house and external collateral, branding, and advertising.
• Increased facility average revenue-per-rental by 42% year over year.

Houston Division (including Southeast Texas And Southwest Louisiana)

• Directed all reputational facets for Houston’s sixth-largest employer (110+ stores and 17,000 employees). On-camera spokesperson; oversaw all media relations. Division president’s proxy to all charities, law.
• Was interviewed by dozens of reporters during Hurricane Harvey and oversaw distribution of over $5 million in clothing, food, and relief supplies to shelters and food banks. Partnered with key charities and stations to.
• Expertly navigated incendiary issues, minimizing fallout with customers, public, and politicians. Coached staff and crafted messaging that was adopted nationwide for violent incidents, store closures, and natural.
• Increased donations by digital digits and raised more than $8 million in food and cash donations for food banks across Texas via annual Souper Bowl of Caring campaigns.
• Expanded aid to marginalized populations by securing first-time funds for charities from company’s foundation.
• Raised over $2.5 million in annual Backpack Boosters drives and liaised with school districts to distribute school supplies to 350,000+ at-risk children.

Fort Worth, TX

• Oversaw all advertising, public relations, social media, customer retention, and ticket sales. Managed $600K budget. Member of senior staff with two direct reports and two shared reports.
• Won regional and state awards for new design projects and social media campaigns, which were also featured in The Wall Street Journal.
• Led rebranding initiative to change company narrative from provincial underdog to innovative outlier.
• Significantly increased local and national press coverage and secured company’s reputation abroad with international journalists who had never before written about the company.
• Guaranteed revenue earlier in fiscal year by restructuring ticket-pricing model and incentivizing patrons to renew their subscriptions sooner.
• Multiplied company’s social media impact by producing online fundraising videos, unique Facebook campaigns, and a livestreaming meet-the-composer Q&A.

Houston, TX

• Managed $1+ million donations budget for regional bank with 80+ branches and 1,800 employees in Houston, Dallas, and San Antonio. Advised CEO on major sponsorships and negotiated with charities for better terms. Was.
• Secured media coverage of major donations and volunteer projects which had never before been acknowledged in the press.
• Brainstormed and built landmark strategic partnerships across business divisions and in community.
• Instituted annual food drive, From Our Bank to Theirs. Designed employee participation contests and supervised logistics of transporting 20,000+ pounds of food from 80+ branches to local food banks.
• Created health fairs at branches in low-income neighborhoods and provided first-time medical screenings for underserved patients, in collaboration with American Heart Association’s Go Red for Women campaign.
• Galvanized employees and increased volunteerism by creating Amegy Cares, company-wide volunteer program that provided framework and guidelines for previously decentralized, disparate activities.

Houston, TX

One of two-member team launching first satellite office of San Antonio’s largest PR/advertising agency. One shared report. Media outreach; media-trained company spokespeople; interviewed clients and wrote testimonials; ghost-wrote bylined articles. Strategized and implemented P.R. plans to promote clients’ sponsorships.

Houston, TX

Houston, TX

Houston, TX

Houston, TX