As a Senior Account Associate for Salaria Group, a B2B lead generation and sales development services provider, I have been responsible for Lead Generation, LinkedIn Marketing, Email Marketing, and CRM Management. Additionally, I have a solid background as a Customer Service Representative/Technical Support Representative for over five years.In my previous roles, I served as a Customer Email Support for an eCommerce site for one year and a Technical Support Representative for a leading learning company for five years. In my technical support role, I assisted instructors and students experiencing difficulties accessing the website we supported. I also provided assistance during the registration process and handled any customer inquiries related to their accounts, utilizing voice, chat, and email support.I am a dedicated worker who thrives under minimal supervision, and I possess strong problem-solving skills. As a resourceful individual, I am always eager to find solutions to any challenges that arise.