IT Business Analyst-Gathers requirements from the business and translates them into technical requirements for implementation of business systems and processes-Collaborates with IT architects and technical teams on potential solutions for business needs-Performs system testing and develops test plans, test cases, and test scripts for UAT on multiple projects and enhancements-Works closely with developers and technical resources to resolve issues from IT testing and UAT

Formerly Yahoo!-Managed mobile, display, and video digital advertising campaigns ranging from $10K to $500K and made optimizations based on strategic insights to meet advertiser goals -Ran reporting and analyzed campaign data to make optimizations and to present data to sales teams and clients-Recommended opportunities for incremental revenue based on spend and performance reporting-Worked closely with sales teams and clients to set up campaigns and ensure that client expectations are met-Strategized with sales teams on pitches to new advertisers or to expand the campaigns of current advertisers-Collaborated closely with other teams including product and project management to solve campaign and UI issues

-Worked closely with numerous clients and third party vendors to define business requirements for completing projects and ensuring that the client’s business needs are met.-Collaborated with many different departments to resolve system issues in a timely manner.-Validated and analyzed custom programming changes including data imports and custom reports.-Led demos and trained clients on how to use Business Objects for HR and financial reporting-Helped clients create custom Business Objects reports by linking multiple universes

-Helped lead User Acceptance Testing for an Excel add-in and user interface that aids the business in entering incremental private brand volume changes -Supported Oracle Product Lifecycle Management in managing recipes, material specifications, packaging specifications, and labels-Consolidated 5,000 private brand trade specs from multiple source systems into one system, Oracle PLM-Supported Accolade, a PMO tool used by Brand Design

-Participated on the Demand Forecasting project, replacing APO Demand Planning with SAS Consensus and Statistical Modeling tools -Helped transform the demand forecasting process by implementing SAS, which streamlined the forecasting process and dramatically increased the accuracy of the demand forecasting volume number-Collaborated with SAS consultants on system issues and knowledge transfers-Led cutover tasks for migrations of SAS code, jobs, tables, and security roles to multiple environments-Performed SQL queries and ran SAP Business Objects reports to validate master data-Analyzed multiple sources of data such as trade promotions, inventory, and shipment history to ensure an accurate demand forecast-Supported APO modules: Production Planning and Detailed Scheduling, Supply Network Planning, and Demand Planning

-Utilized Agile Methodology as a part of a project to implement WebEx to the entire company-Trained 100+ users on the many features of WebEx -Conducted Carrier testing by working with trucking carriers to ensure that correct EDI and OTM documents were received-Implemented Infinity (a quality system) and helped lead onsite training at the Boisbriand, QC plant-Travelled to Pasco, WA plant to train users on SAP GuiXT to improve maintenance processes

-Diagnosed and resolved application and hardware issues -Provided service by communicating effectively with technical and non-technical users

- Participated in 6 month rotations on Information Technology based teams such as Plant Apps/Engineering, Project Management/ IT Governence, EDI, and Unified Communications