Joy Cloud Email & Phone Number

Abilene, Texas Area

Abilene, Texas Area

Family business and I assist with marketing and customer building through social media.

Abilene, Texas Area

Abilene, Texas Area

Gained experience starting a business from the ground up including complete rehabilitation of the building and land ourselves as well as hiring contractors.

Dallas/Fort Worth Area

The position I held was Administrative Assistant to the three directors of the anesthesiadepartment. Within this position my duties included scheduling appointments for painmanagement clinic, setting up new patient charts, getting prior authorization for the insurancecompany if needed, and sending billing reports to the billing office. I also managed the threedirectors' personal calendars by setting up meetings and reminding them of their daily schedule.

Dallas/Fort Worth Area

Within this position my responsibilities were to interact with members and providers throughtelephone in response to claim inquires. I provide information pertaining to claim adjudicationincluding method of payment, co-pay, or deductible amounts, reason for denial, and claimstatus.

Dallas/Fort Worth Area

My duties included answering a high volume of calls daily, routing calls where they needed to goand assisting clients and customers with any questions or concerns. I also assisted witheverything from explaining coverage to enrolling new members. Every aspect of customerservice and satisfaction was applied. Helping the customers and client as much as possible wasa top priority.

Dallas/Fort Worth Area

At this position I handled incoming calls, processing transactions and referring other productssuch as credit cards, lines of credit, investments and mortgages. Assisted customers withaccount information and always made sure all customers were satisfied.

Abilene, Texas Area

My position held here consisted of answering heavy phones, providing research analysisreviews to ensure quality of claims processes, reviewed complaints, and resolved moreadvanced customer problems. I also quoted and eligibility benefits to members and providers,as well as delivered excellent customer service and professionalism.

Abilene, Texas Area

My position held here consisted of answering heavy phones, providing research analysisreviews to ensure quality of claims processes, reviewed complaints, and resolved moreadvanced customer problems. I also quoted and eligibility benefits to members and providers,as well as delivered excellent customer service and professionalism.

Abilene, Texas Area

Medical Office Assistant/Specialist

High School Diploma

Education record

Education record