I’m passionate about helping people discover and transition into careers they truly love. As a career coach, I’ve had the privilege of working one-on-one with over 80 clients, guiding them to understand their unique strengths and find roles that truly fulfill them. My approach is personalized and supportive, focusing on aligning each individual’s talents and passions with meaningful career opportunities.

At Outwitly Inc., I combined my expertise in talent acquisition and executive assistance to enhance company operations and growth. As a Talent Acquisition Specialist, I was responsible for developing and implementing effective recruitment strategies that not only expanded the client base by 50% but also significantly boosted the employer brand, attracting a higher volume of top-tier candidates. In my role as Executive Assistant, I streamlined internal processes, including the overhaul of the client database system, which increased productivity and assisted C-suite executives in meeting strategic goals efficiently.

At Tbooth wireless, my role as a Senior Sales Associate involved streamlining our billing processes, leading to a 15% reduction in errors, and handling customer issues effectively, resolving 95% of complaints to their satisfaction. I also took charge of training new sales associates, significantly shortening their onboarding time by 25%.

In my role at Open Call Centre, I managed HR operations, focusing on optimizing our customer relationship management system and internal processes to improve efficiency and accuracy. I oversaw a team of 50 professionals, enhancing data management which resulted in a 40% improvement in data retrieval speed, and implementing new office protocols that reduced error rates and increased operational efficiency. And I played a key role in executive support, coordinating 500+ meetings and events.

Initially hired as a Server, I was promoted to the leadership team (Supervisor) in July 2017. Focused on creating positive experiences for guests and employees, training new staff members, driving business results, and maintaining security systems.

An upcoming restaurant situated in the heart of Inkster Industrial Park. I had the pleasure of opening and operating Ol' Skool Diner as one of their primary stakeholders.