Globalization Strategist | Management Strategy | Global Digitalization | Data Analytics Strategy | Localization | Global Marketing & Communication | Global Operations | PMO | Customer Journey & Experience | Product Management | Global Partner Programs | Connector of People | Organizational Development | Leadership Coaching | Small business | Real Colors Facilitator Certified | Diversity & Inclusion Leader | Public SpeakerGlobalization strategist with 20+ years of progressive experience in building global digital strategy: optimizing the business for international growth and expanding the addressable market. Large scale problem solver and ecosystems analyst. Professional diplomat, linguist and cross-cultural communicator, who enjoys coaching and bringing teams of people together from different backgrounds to accomplish a common goal. Strategic and grand scale thinker, who weighs steps needed for practical execution of an idea - all with the Customer & Employee experience at the heart. Sees everyone for their strengths and potential, and hopes to equip them to build new abilities. Defender of uplifting employee culture that champions integrity and inclusiveness.#ONO
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Director, Global Advanced ServicesResPhoenix, Az, Us -
Director, Global Advanced ServicesRes Jan 2024 - Present -
Founder & PresidentPark Global Consulting Llc Jul 2015 - PresentPhoenix, Arizona AreaGlobalization Strategy planning: create cross-functional global strategy, and build organization, operations and execution plans. Operational Excellence: process and touch point optimization, product life cycle management, global privacy / regulatory compliance, technology localization, digital transformation, global teams calibration & team building, and Partner program success.Organizational development: organizational structure optimization, vision and mission statement alignment, core value guidance, change management, and team and individual goal setting Communications and Mindfulness workshops: based in principles of Real Colors ® temperament index, helping individuals and teams gain perspective on how perceptions about self and others, diversity, and unconscious bias influence communication and teamsTravel team readiness: team building, cultural sensitivity, and international travel safety & preparednessIndustry: mining, manufacturing, software & technology, construction, non-profit -
Principal Data Analytics: Digital Consulting & OperationsAnglo American Sep 2020 - Dec 2023leader of digital consulting organization within Anglo American: - responsible for delivering bespoke digital solutions within the corporate and business unit teams- consulting and execution on digital transformation, evaluations and roadmaps- data analytics consulting & services (data literacy, governance, data science, data studies)- leading global solutions team that builds bespoke digital solutions and multi-source data visualization tools / dashboards -
Principal ConsultantVerigility, Management And Technology Advisory Feb 2020 - Dec 2023Phoenix, Arizona, United StatesVerigility professionals provide transformational outcomes that are flexible, innovative, and practical in the areas of: Strategy & Business OptimizationDigital and Technology EnablementValue Chain OptimizationOrganizational ChangeMergers & AcquisitionsData AnalyticsBusiness Focus Areas: strategy, critical change, customer centricity, operations, capability development, organization, M&A integration, revenue generation, cost management.IT Focus Areas: IT & digital strategy, business capability enablement, evaluation & planning, solution implementation, vendor management, quality assurance, and organizational readiness. -
Director Of Global CommercializationIsa Nov 2018 - Nov 2019Responsible for oversight of the highly complex and principal organizational global process, driving efficiency, cost savings and speed to market. This process includes 19 countries, across over 20 business stakeholders, including R&D, International Regulatory, QA, business operations and Supply Chain, and third party manufacturers. Leadership of a high-performing PMO teamDelivered on time product launches for 122 projects in 2018217 projects for 2019Business Operations support for global market offices (including sales programs, events, marketing, and technology rollout)Change management, training and workshops, communication, and self-awareness. Leadership of high performing teams
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Director Of InternationalIsa Mar 2018 - Nov 2018
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Leader International StrategyInfusionsoft Jul 2014 - Jan 2018Responsible for building out & executing global strategy for the company, increasing non-US addressable market. Worked as Strategy Manager / Multi-Team Project Manager for company-wide globalization Including:Sales: Strategic influence increased International direct/partner sales from 23% to 37% Marketing: Guided 30% of a 6MM advertising budget for non-US markets, communications strategy for Partners & Customers, international micrositesExternal Global Communications: built strategy and executed with and through stakeholders to build targeted comms for key non-US marketsSupport: built strategy for 24/7 chat support, non-English chat support, partner retention planProduct internationalization/localization project management: GDPR 2018 readiness, best practices training (FR, DE, ES, PO, IT, JP, AR, HE, SW, VT) Evaluated and made recommendations for emerging markets penetrationInfluenced non-US product strategy, GTM and innovationProduct improvements: timezone, currency, numerical representations, bidi, UTF8Expansion of the global Partner program and User Groups / Community Engagement:Build out of Global Partner Program: tiers, requirements, renewal strategyStarted International Lead Share pilot programBuild out of Affiliate ProgramAdmin for Partner FB groups, Partner Recruiting events speaker / plannerPartner Enablement: build out of Partner online training, Partner Marketing toolkits, Partner newsletter (localized)Owner of the Partner Advisory Group (cohort of 26 members Partner / employees), meeting content, sub-committees & EventsLegal/Compliance: trademark/brand protection, Safe Harbor (2014), GDPR (2017)Internal Communication: created/executed strategy to build internal buy-in, awareness and collaboration on the international strategy initiatives. Built internal training for global awareness and best practices in cultural context, created monthly Lunch & Learn for the entire company “Infusionsoft Global Forum”Nominated for Employee of the Month -
Instructional AideScottsdale Unified School District 2011 - 2014 -
K-8 Spanish TeacherCrossroads Nazarene Community School 2005 - 2008
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International Development ManagerKitchell Aug 2002 - Oct 2006- Built relationships with international manufacturers and consulted on their construction projects- Consulted on Governor Hull’s Arizona-Mexico Commission- Wrote curriculum for and taught “Spanish for Construction” class- Implemented and taught team building exercises- Planned, organized and executed company events- Assisted in creating Marketing content and collateral for Kitchell Custom Homes- Supported the Project Managers on construction projects -
Director, International Business DevelopmentSage Jan 2000 - Jul 2002- Recruiting, Contracting, Maintenance and Certification of new and existing International Partners and VARs- Business Partner program global expansion (120% quota, President’s Club achieved)- General management of international branch offices and employees- International Product Management: market research, product localization, training - International GTM strategy - Creating a strong Channel Pipeline for future recruiting through research and networking with large industry partners- Collaboration on international marketing campaigns, PR and market research- Global strategy and business best practices, cultural sensitivity and contractual communication workshops- Assist in the creation of Business Partner Advisory Council and its international members- Organized and spoke at large international Tradeshows, Conferences and major industry events domestically and internationally -
Manager, International RelationsForever Living Products (Home Office) Sep 1998 - Jan 2000Scottsdale, AzManagement of Branch Offices and employees in 27 countries through daily communication and correspondenceMaintenance of Accounting records, Shipping records, Debt Schedules, Budgets and General Administration for the branch officesOrganized International marketing campaigns and tradeshowsSupervision of completion of all major legal documentation (trademark registration, leases, product registration)Implemented and wrote company-wide procedural manuals and technical support handbook
Joy V. Skills
Joy V. Education Details
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Industrial And Organizational Psychology
Frequently Asked Questions about Joy V.
What company does Joy V. work for?
Joy V. works for Res
What is Joy V.'s role at the current company?
Joy V.'s current role is Director, Global Advanced Services.
What schools did Joy V. attend?
Joy V. attended Arizona State University, Udacity.
What skills is Joy V. known for?
Joy V. has skills like Leadership, Product Marketing, Customer Experience, Team Building, Public Speaking, Partner Management, Global Strategy, Employee Learning And Development, Training And Development, Globalization, Global Organizational Development, Event Planning.
Who are Joy V.'s colleagues?
Joy V.'s colleagues are Richard Doherty, Ashely Cagle, Leslie Coe, Luke Alexander, Javier Villalobos, Monem Touati, Abdelkader Benadda.
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