Joy Wilcox (She/Her) Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Co-created Membership department strategy to ensure council-wide membership growth and sustainment. Helped to develop innovative recruitment and retention strategies to increase Girl Scouts of Western Washington stability, relevance, and visibility for all Membership programs. Led coached and developed the Membership Senior Manager team. Provided fiscal management and oversight of the Membership department budgets. Developed and monitored the annual membership budgets, monthly forecasts, and grant reporting. Guided Senior Manager team through the development of annual work plans to help track the membership team benchmarks and outcomes. In collaboration with Diversity Equity Inclusion (DEI)/Learning team, aligned and ensured DEI training for all Membership departments to ensure racial equity best practices were reflected in annual work plans. Developed annual professional development plans to support Senior Managers. Ensured training and coaching in managing conflict and risk management were at the forefront of best practices. Effectively partnered with the Philanthropy team to engage community partners to support fundraising and programming including partnering with non-profit organizations and businesses.

Seattle, Washington, United States

Co-created the newly restructured Membership department strategy and business processes to ensure success in membership retention using data to drive decision making and practices. Collaborated to set the strategic plan for external partnerships, using data to prioritize community partnering. Prioritized relationship building with historically underrepresented communities identified in our community engagement model. Led, coached, and retained a team of high-performance Senior Managers of the Membership department. Measured output of staff by tracking against qualitative and quantitative measures set by council-wide business processes. Created recommended quantitative Membership goals and benchmarks to ensure planned outcomes, revenue, and best service to the members and families GSWW serves. Practiced, aligned, and ensured Diversity, Equity, and Inclusion training for all Membership departments and the function and practice of services to the community.

Seattle, Washington, United States

Supported recruitment and retention efforts of Girl Scouts of Western Washington by taking a leadership role in building and maintaining strong relationships in the racially and socioeconomically diverse communities served. Recruited, hired, trained, and supervised Staff-Led team in a manner that was supportive of staff retention and professional growth. Oversaw the implementation of the community engagement model business process to strengthen internal and external partnerships to empower leadership in historically underrepresented communities. Initiated, cultivated, and maintained positive ongoing relationships with partner agencies. Worked closely with the Philanthropy team to secure funds to support the ongoing operations and growth of programs. Developed and managed the program budget and ensured all administrative and compliance components were efficiently completed. Served on the Equity Committee and two of its subcommittees to ensure key components of the GSWW Strategic Priority of Diversity, Equity, and Inclusion Initiative were met.

White Center, Washington

Managed Family Success Partners and Early Learning Connectors, programs of White Center Promise, a collective impact initiative aimed at eradicating poverty in White Center. Recruited, hired, and supervised Family Development staff, all residents of White Center, and reflective of the community served by the programs. Facilitated development and oversaw the coordination of data-driven family leadership and empowerment activities that responded to the assessed needs of families. Generated annual work plans linked to program goals and outcomes. Developed collaborative relationships with community partners working with families including leadership and staff at targeted schools, Highline Public School district administrators, King County Housing Authority, and community agencies, to develop and grow the programs. Created streamlined processes, procedures, and tools for the programs to ensure alignment with agency and community needs and to promote more effective institutional practices.

Tucson, Arizona

Provided leadership and facilitated the City of South Tucson Revitalization Collaboration, a multi-sector team of collaborative partnerships working to recruit and engage residents and community partners in a collective impact initiative. Administered the Marguerite Casey Foundation Equal Voice Movement Building Campaign; working with community residents for civic engagement and empowerment to advocate for socioeconomic justice. Implemented NeighborWorks America National Community Building and Organizing Program to build healthy communities by developing resident leadership, strengthening resident-led associations, and sponsoring community-led activities. Provided leadership and coordination for the Civic Engagement and Resident Leadership Training Program. Supervised interns, staff, and, consultants working on community engagement activities. Maintained accurate statistical data as required by grant funding sources.

Tucson, Arizona

As Program Manager of the Homeless Intervention and Prevention Program I managed daily operations of a community drop-in program providing emergency services and referrals to the homeless population, evaluating efficiency and effectiveness including:*Recruited, trained, supervised, and evaluated a highly-valued staff and volunteer workforce.*Fostered a positive work environment to ensure engagement of and recognition for staff and volunteers.*Established and maintained collaborative working relationships with other Primavera programs and staff, as well as outside agencies and community partners.

Tucson, Arizona

Developed and assisted in the facilitation of "Partners in Change: Women Taking Action Against Poverty" leadership training program for low-income women in partnership with The University of Arizona Southwest Institute for Research on Women. Facilitated U.S. Attorney's Office, Distract of Arizona Law Enforcement, Coordinating Committee for Prisoner Reentry Initiative, in collaboration with community partners; created ex-offender reentry policies for the state of Arizona to be used by elected officials. Served as the organizational point person for the Financial Education Collaborative of Southern Arizona, Literacy for Life Coalition, and City of Tucson Green Jobs and Sustainable Community Coalition.

Tucson, Arizona

Performed outreach to Weed and Seed Coalitions, neighborhood associations, and community partners to increase the visibility of the program and educate the community, including housing property managers and potential employers about community reintegration. Planned, coordinated, and implemented large public forums on issues surrounding prisoner reentry and community reintegration strategies of formerly incarcerated individuals.

Master Of Library & Information Science (Mlis)

Activities and Societies: *President, Library Student Organization *Planning Committee Chair, Graduate Student Conference *Communications.

Master Of Arts (Ma), Gender And Women'S Studies

Activities and Societies: *Graduate Student Task Force Representative *Planning Committee Member New Directions in Critical Theory.

Bachelor Of Arts (Ba), Gender And Women'S Studies

Education record

Progressive Political Leadership Fellowship, Organizational Leadership 2012 Cohort