Joy N. Email & Phone Number

I am a seasoned operations professional with 14+ years of corporate leadership and marketing experience with global organizations. Recognized for demonstrating a natural aptitude for piloting comprehensive marketing research studies, devising budgetary guidelines, and managing client and vendor relationships, I have a verifiable history of contributing directly to company growth throughout my career. As such, I have consistently exceeded performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include market analysis, quality control, personnel recruitment and management, corporate process documentation, technology solutions, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as business acumen, data analysis, project management and resource management to support efficiency and maximum returns. Currently, I am the Operations Director with BVA BDRC. Under my leadership, I run the entire Operations department, where I brief senior management on cost comparisons between internal and external vendors to sustain the company’s competitive edge in project budgeting and proposals tenders. I also head market research studies covering a range of sectors, ranging from banking and finance to hospitality and travel. In addition, I liaise with senior leadership and operations teams to ensure the company’s operations support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.