Jo Zachry, Cssbb Email & Phone Number

- Manage and optimize daily operations, ensuring seamless internal processes and efficient health coaching platform administration- Lead all implementations for new customers, disease expansions and new product introductions- Develop and present weekly executive dashboards for leadership, highlighting key metrics, KPIs, and operational insights to contribute to informed decision-making- Drive the implementation of process improvements, streamlining workflows, enhancing efficiency… Show more - Manage and optimize daily operations, ensuring seamless internal processes and efficient health coaching platform administration- Lead all implementations for new customers, disease expansions and new product introductions- Develop and present weekly executive dashboards for leadership, highlighting key metrics, KPIs, and operational insights to contribute to informed decision-making- Drive the implementation of process improvements, streamlining workflows, enhancing efficiency, and increasing overall operational effectiveness.- Lead weekly team meetings, fostering collaboration, transparency, and team cohesion to drive high performance and goal achievement- Oversee customer relationships, including conducting touch base calls, addressing escalations, and managing member eligibility lists from customers.- Collaborate with cross-functional teams to implement projects, ensuring alignment with company objectives and enhancing overall project success.- Leverage data analysis and reporting to identify trends, opportunities, and areas for improvement, enabling data-driven decision-making. Show less

Tampa, Florida, United States

- Drove the end-to-end execution of program deliverables and tracking of program health- Defined and tracked program milestones, timelines, and deployment plans- Acted as the face of the program and communicated progress to upper management and stakeholders- Acted as liaison for all facets of the program and pulled people together to make decisions- Ensured business objectives were clearly defined and that the program meets them- Facilitated conversations to ensure Cross… Show more - Drove the end-to-end execution of program deliverables and tracking of program health- Defined and tracked program milestones, timelines, and deployment plans- Acted as the face of the program and communicated progress to upper management and stakeholders- Acted as liaison for all facets of the program and pulled people together to make decisions- Ensured business objectives were clearly defined and that the program meets them- Facilitated conversations to ensure Cross Functional Team Dependencies were tracked, identified gaps, and mitigated or escalated risks- Tracked and reported on program financials, including resource planning- Developed and managed project intake process Show less

• Manage a team of Technical Project Managers across the country• Maintains on-boarding and mentorship plan for PM hires, including managing the creation and upkeep of PMO documentation and work instructions• Collaborate with leaders of cross-functional teams: Clinical, Systems Engineering, etc.• Cultivate and maintain relationships with strategic customer accounts, manage escalations• Participate in pre-sales engagements such as scoping and SOW approvals• Understand revenue… Show more • Manage a team of Technical Project Managers across the country• Maintains on-boarding and mentorship plan for PM hires, including managing the creation and upkeep of PMO documentation and work instructions• Collaborate with leaders of cross-functional teams: Clinical, Systems Engineering, etc.• Cultivate and maintain relationships with strategic customer accounts, manage escalations• Participate in pre-sales engagements such as scoping and SOW approvals• Understand revenue backlog, review and communicate risk to the revenue forecast, ensure timely recognition• Develop and implement PMO processes with a mindset of continuous improvement• Experienced in, technical implementations with application and integration deployments, IT infrastructure, technical communication workflows and clinical workflows. Show less

Sarasota, Florida Area

Tampa, Florida

Houston, Texas Area

Led and facilitated cross-functional project teams to improve process efficiency using lean concepts, roadmaps and tools.Promoted Enterprise Excellence through, training, coaching, and mentoring Green Belts and others on Lean and 6Sigma methodologies.Identified and managed key resources needed to successfully execute process improvement projects.Shared best practices with Business Leaders, Champions, and fellow Black Belts.

Little Rock, Arkansas Area

Supervised a team of 18 employees on the Orbit Small Bore assembly line.Led daily toolbox meetings to discuss maintenance issues and safety concerns. Managed production, on time delivery and safety on a daily basis.Worked with employees to achieve 6S, Lean Six Sigma and safety initiative goals.

Little Rock, Arkansas Area

Led the Material Review Board, which reviews all non-conforming parts in the plant, and determines whether to rework, scrap or vendor return them.Worked with cell managers and purchasing to create NCRs for non-conforming parts in order to get the parts reworked, scrapped or vendor returned in a timely fashion with the intention of minimizing production downtime.Processed all scrap and vendor return NCRs, and maintained all rework NCRs for receiving, the machine shop, and… Show more Led the Material Review Board, which reviews all non-conforming parts in the plant, and determines whether to rework, scrap or vendor return them.Worked with cell managers and purchasing to create NCRs for non-conforming parts in order to get the parts reworked, scrapped or vendor returned in a timely fashion with the intention of minimizing production downtime.Processed all scrap and vendor return NCRs, and maintained all rework NCRs for receiving, the machine shop, and assembly.Created and distributed monthly supplier performance reviews to key suppliers with the aim of driving down vendor scrap and rework by keeping the vendors informed and tracking recurring issues. Show less

Houston, Texas Area

Planned production for the Superior Machine Shop with 100% OTD during my 6 month rotation.Gained a great deal of experience in all aspects of material flow, including; purchasing, receiving, materials handling, quality, and shipping. Acted as a safety team captain for a new safety initiative at Port Northwest, and led my team to win the quarterly safety incentive competition out of 20 plus teams.Completed a cycle time reduction Green Belt Project on the Sunnen Hone, which yielded… Show more Planned production for the Superior Machine Shop with 100% OTD during my 6 month rotation.Gained a great deal of experience in all aspects of material flow, including; purchasing, receiving, materials handling, quality, and shipping. Acted as a safety team captain for a new safety initiative at Port Northwest, and led my team to win the quarterly safety incentive competition out of 20 plus teams.Completed a cycle time reduction Green Belt Project on the Sunnen Hone, which yielded $28,196.04 in cost savings, produced a safety best practice, and completed my requirements for Six Sigma Green Belt certification. Show less

Houston, Texas Area

Worked directly with Cameron VP of Operations to study office space in 5 major cities around the world, including: Kuala Lumpur, London, Moscow, Calgary/Edmonton, and Houston to understand possible consolidation opportunities.Developed a data collection template to send to Cameron contacts in each city in order to efficiently collect data in a standardized form. This allowed for straightforward data consolidation and analysis.Utilized contacts at Grubb & Ellis, Cameron’s property… Show more Worked directly with Cameron VP of Operations to study office space in 5 major cities around the world, including: Kuala Lumpur, London, Moscow, Calgary/Edmonton, and Houston to understand possible consolidation opportunities.Developed a data collection template to send to Cameron contacts in each city in order to efficiently collect data in a standardized form. This allowed for straightforward data consolidation and analysis.Utilized contacts at Grubb & Ellis, Cameron’s property management company, to evaluate current leases, and search for possible new facility acquisitions.Presented current facility data with consolidation options and possible acquisition options to Cameron Group Presidents, and made recommendations. Show less

Houston, Texas Area

Supported manufacturing engineering in the Superior Machine shop. Performed a 6S event, and cycle time and variance reduction Green Belt project on the cylinder grinder which increased productivity by 15%, and yielded $24,000 in cost savings. Developed a macro, using VBA in Excel, which formats and compiles various monthly spending reports in to an easy to read chart. This chart is now used every month in the manufacturing engineering IOI as a snapshot of monthly expenses.

Supported Advanced IE Solutions (Transportation)

Supported Distribution Services

Supported Sales and Marketing

B.S., Industrial And Systems Engineering

Activities and Societies: Institute of Industrial Engineers Minor in Sales Engineering Minor in Business Administration

Engineering